Dell P2213, P1913S manual Troubleshooting, Self-Test

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Troubleshooting

Dell™ P1913/P1913S/P2213 Monitor User's Guide

Self-Test

Built-in Diagnostics

Common Problems

Product Specific Problems

Universal Serial Bus (USB) Specific Problems

Dell™ Soundbar Problems

WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions.

Self-Test

Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps:

1.Turn off both your computer and the monitor.

2.Unplug the video cable from the back of the computer. To ensure proper self-test operation, remove all video cables from the back of computer.

3.Turn on the monitor.

The floating dialog box should appear on-screen (against a black background), if the monitor cannot sense a video signal and is working correctly. While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scroll through the screen.

or

or

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Contents Dell P1913/P1913S/P2213 Monitor Dell P1913/P1913S/P2213 Monitor Users Guide About Your Monitor Package ContentsPage Product Features Description Identifying Parts and ControlsFront View Front panel controls LabelLabel Back ViewBack View with monitor stand Description UseBottom view without monitor stand Side View Bottom ViewFlat Panel Specifications Monitor SpecificationsResolution Specifications Preset Display ModesSupported Video Modes Electrical Specifications Display ModeKHz Dimensions without stand Physical CharacteristicsSignal cable Dimensions with standEnvironmental Characteristics Power Consumption Power Management ModesHorizontal Vertical Video Power Modes Sync IndicatorPin Side of the Connected Signal Cable Pin AssignmentsPin Number Pin Side of the Connected Signal Cable PinNumber Pin Side of the Connected Pin NumberTransfer Speed Data Power Consumption Rate Plug and Play CapabilityUniversal Serial Bus USB Interface Pin Side of the Signal Cable Pin Side of the ConnectorMaintenance Guidelines Cleaning Your MonitorLCD Monitor Quality and Pixel Policy Setting Up the Monitor Connecting Your Monitor Page Connecting the USB cable Organizing Your Cables Removing the Monitor Stand Wall Mounting Optional Using the Front Panel Controls Power On the MonitorMenu Shortcut Key/Preset ModesFront Panel Button Shortcut key Brightness/ContrastFront Panel Button Power with power light IndicatorAccessing the Menu System Using the On-Screen Display OSD MenuMain Menu for digital DP input Icon Menu and Submenus Contrast BrightnessVGA DVI-D Auto Adjust Input Source Auto SelectDisplayPort Preset Modes Saturation Reset Color SettingsDisplay Settings HueVertical Position PhaseAspect Ratio Horizontal PositionDynamic Contrast Reset Display SettingsOther Settings Menu TimerEnergy Smart Power Save AudioEnable this feature by selecting Enable Menu RotationFactory Reset PersonalizeIt as a shortcut key OSD Warning Messages Page Page VGA/DVI-D/DP input Setting the Maximum Resolution Using Dell SoundbarClick Change Display Settings Tilt, Swivel Using the Tilt, Swivel, and Vertical ExtensionRotating the Monitor Adjusting the Rotation Display Settings of Your System Self-Test TroubleshootingBuilt-in Diagnostics Common Symptoms What You Experience Possible Solutions Common ProblemsProduct Specific Problems Universal Serial Bus USB Specific ProblemsSpecific Symptoms What You Experience Possible Solutions Common Symptoms What You Experience Dell Soundbar ProblemsAppendix Setting Up Your Monitor Setting Up Your Monitor Click Change Display Settings Click Advanced Settings