Datamax E-3202 manual Trouble Shooting, Resolution

Page 36

5.2Trouble Shooting

Problems are sometimes caused by simple "faults" which can easily be corrected without the help of a service technician. Listed below are common problems and their resolutions.

Problem/Symptom

HARDWARE

Resolution

 

Lights do not come on

Make sure that the power cable is properly

 

 

inserted into the back of the E-3202. Also

 

 

make sure that the opposite end of the

 

 

power supply cable is connected to an

 

 

appropriate AC power source.

 

 

 

 

Lights are both on, but

Make sure that the data cable is properly

 

the printer does not print.

connected between the E-3202 and the

 

 

host computer.

 

 

 

 

Paper guide will not

Make sure that you are trying to move the

 

move.

adjustable paper guide and not one of the

 

 

fixed paper guides. The E-3202 ships with

 

 

the adjustable paper guide in the far left-

 

 

hand storage position inside the paper bay.

 

 

The other two paper guides are glued into

 

 

position.

 

 

 

 

 

 

28

E-3202/Cash Drawer Printer

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Contents 3202 Page Copyright Information Agency Compliance and Approvals Important Safety Instructions Page Printer Overview Maintenance and Troubleshooting Introduction Standard Features About this PrinterBefore using the Printer Inspecting the PrinterPaper Specifications Media RequirementsConnecting the Printer Loading Media Optional Mounting Bracket 3202/Cash Drawer Printer Buttons and Indicators Printer OperationButtons Operating Modes and Indicator Status Button FunctionsButton Functions … Error Cause Action Other ModesOther Modes … Autotest Printout Emulation Choices ESC/POS is the native language of the E-3202Common Configurations If you want to… Do this…If you want to Configure your E-3202 For this… Do this… 3202/Cash Drawer Printer Connecting to an ESC POS Terminal Connecting to a PC PC parametersPrinter parameters Changing the Default Settings USAPrinting The List Of Parameters Communication Parameters Emulation Media Contrast by 5% Cleaning Trouble Shooting ResolutionHardware Problem/Symptom Resolution Transportation and Storage 3202/Cash Drawer Printer Specification PrintingMedia User InterfaceCommunications Electrical Characteristics MechanicalCash Drawer Communications List of Accessories OperationOptions Character Sets and Barcodes Character sets3202/Cash Drawer Printer 3202/Cash Drawer Printer 3202/Cash Drawer Printer 3202/Cash Drawer Printer 3202/Cash Drawer Printer 3202/Cash Drawer Printer Ascii Control Code Chart Char Dec Hex Barcodes Printer cable Pin assignment 3202/Cash Drawer Printer Opening Methods and Warnings 3202/Cash Drawer Printer Datamax Barcode Products Limited Warranty Statement PrinterWarranty Service Procedures Thermal PrintheadGeneral Warranty Provisions Limitation of Liability3202/Cash Drawer Printer
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