CPG SP40 manual Ribbon Cartridge Problems, Installing the Ribbon Cartridge

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Ribbon Cartridge Problems

The following table is useful to identify and solve print quality problems.

	Problem	Cause	Solution
	Fading print	The ribbon is not fed	Check that the ribbon is correctly inserted (see
			“	Installing the Ribbon Cartridge	”.
			Turn the ribbon tension knob to verify, that the
			ribbon is not blocked.
			If the problem is not solved, change the ribbon
			cartridge.

		The ribbon is used up or torn	Change the ribbon cartridge.

	The printer does not	The ribbon cartridge is not an	The printer checks the inserted cartridge, to avoid
	print	original Compuprint cartridge.	damaging the print head assembly due to incorrect
			ribbon feeding.
			Insert an original Compuprint ribbon cartridge.

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Contents SP40 Compuprint Products Information FCC Notes Canadian D.O.C. Radio Interference RegulationTable of Contents Printer Presentation High reliability paper handlingPage Unpacking the Printer Printer Parts Front ViewInside View Rear View Printer Installation Choosing a Suitable LocationInstalling the Power Cable Always use a grounded outletInstalling the Ribbon Cartridge Page Page Page Page Close the printer cover Paper Handling Loading PaperPage Operator Panel On Line Function KeysSTATION2 Leds Software Driver Selection Connection to the Host Setting the Interface Parameters Parallel InterfacePrinter Setup Entering the Printer Setup ModePrinting the Test Self TestHonor CTS Program Setup VERT.POS VERT.ADJ Printing the Printer Setup Forms Configuration Setup Program Offset Tuning Setup Filling in the Printer Setup Forms Do not use pencilsSetup Parameters Restore to MFGError Buzzer ProgramContinuous SLCT-IN Signal Interface TypeHonor CTS Input BufferXON/XOFF+DTR Security Mode Robust XONWord Length Baud RateProtocol FontFast LQ HorizontalForm Length ExampleRight Margin TOP MarginIBM C-SET IBM CompressEpson C-SET Nation C-SETCode GOST, TASS, MAZOWIA, CP437SLPORTUGAL, SPAIN1, DEN/NORW FRANCE, ITALY, SWE/FIN, SwissLine Mode LF=LF, CR=CR Wrap ModeReset with Eject CR=LF+CRNo the printer performs only the reset command Print Impact Offset AdjustmentsCUT Sheet Eject Offset Tuning Setup Page = First Print Position Reading the Preprinted Forms Printer Setup Overview Printer OFFTroubleshooting Paper ProblemsPage Paper Damaged after Printing Ribbon Cartridge Problems Installing the Ribbon CartridgePaper Specifications Use paper matching the indicated characteristicsCuts Sheets Print AreaPassbooks ThicknessPassbooks with Horizontal Fold Passbooks with Vertical Fold Technical Specifications ER24SKbytes buffer EPA Energy Star