ATI Technologies 9700 Warranty Information, Product Warranty Registration Customer Service, Mail

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Getting Started	5

Warranty Information

Product Warranty Registration

To receive Customer Service, you must register your product with ATI. Online Product Warranty Registration is available at http://www.ati.com/online/registration.

Customer Service

For detailed instructions on how to use your ATI product, refer to the Online User’s Guide included on your ATI Installation CD-ROM. If you require further assistance with your product, use one of the following options:

Online:

For product information, video drivers, Frequently Asked Questions and Email support, visit: http://www.ati.com and select Customer Service for Built By ATI products.

Telephone:

Available Monday to Friday, 9:00 AM - 7:00 PM EST. *905-882-2626

*Access to Telephone Support is available to registered users at no additional cost for the first 30 days from the date of purchase (long distance charges may apply). For complete details, please visit: http://www.ati.com/online/customercare.

Mail:

ATI TECHNOLOGIES INC.

Attention: Customer Service

33 Commerce Valley Drive East

Markham, Ontario

Canada L3T 7N6

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Contents ALL-IN-WONDER9700 Series Product Notices Documentation updatesDisclaimer Iii Page Table of Contents Index Using Your ALL-IN-WONDERReference Getting Started What is the ALL-IN-WONDER family?TV-ON-DEMAND Thruview Operating System RequirementsComputer System Expansion SlotATI Multimedia Center Guide Getting Additional AccessoriesOther Sources of Information Online HelpMail Warranty InformationProduct Warranty Registration Customer Service Online TelephoneWarranty Service Hardware Warranty Service StatementLimitations Getting Started Click System Devices Installing the Hardware and SoftwareAdd/Remove… Uninstalling Old Graphics Card SoftwareTo uninstall old graphics drivers Installing Your ALL-IN-WONDER Card Power connection requirements ALL-IN-WONDER 9700 Series Power Connection If the Add New Hardware Wizard does appear Installing the Catalyst Software SuiteWindows New Hardware Found If Windows runs the CD-ROM automatically, proceed to step To install the Catalyst software suiteMultiple Display Support Troubleshooting TipsIncreasing the number of colors Click SettingsFrom Windows taskbar Starting the ATI Multimedia CenterDrivers downloaded from the ATI website From LaunchPadInput and Output Adapters ALL-IN-WONDER Card ConnectorsATI Input Adapter Pdif connection Hdtv Video Inputs To display your PC output on a High Definition TVSelecting the sound card connector for TV audio input Windows Volume Control ALL-IN-WONDER Connecting Your PC to a Video SourceTo connect a VCR or camcorder to your ALL-IN-WONDER Attaching a TV to Your CardTo connect your graphics card to a television For European Customers Using Scart connectors for European televisionsUsing an Scart connector with a Composite cable To enable and disable the television display Using and adjusting TV OutStarting Windows with television display enabled Using a monitor vs. using the television displayTo use larger display fonts Adjusting the monitor displayTV reception tips Viewing text on televisionReducing edge distortion To increase the TV contrast Changing display configurationsUsing games and applications To open and close mulTView To enable mulTViewMulTView Autohiding mulTView window controls and borders MulTView audio requirementsTo change the location of the mulTView window ATI Hdtv Component Video Adapter System Requirements Setting up your ATI Hdtv Component Video AdapterInstalling the software Connecting the Adapter Installing your ATI Hdtv Component Video Adapter CRT / Analog Flat Panel Monitor To change settings using the Windows Control Panel Using your Hdtv Component Video AdapterWindows Control Panel Settings 640 x Click 640 xThere is no display Colors on myTV display are not CorrectUsing Your ALL-IN-WONDER Reference TroubleshootingReception Basic troubleshooting tipsNo video Poor TVTo load Windows in Safe Mode Troubleshooting tipsAudio problems Audio and Video TroubleshootingSound when No sound on the videotape when outputting to aVideo problems Mpeg recording requires a very fast CPU to encode Video DroppedFrames during Lines around RecordedVideo has HorizontalALL-IN CD Audio ConnectorsInternal Audio/Video Input Header Select ATI Multimedia Center from the list To Remove the ATI Multimedia CenterTo Remove the ALL-IN-WONDER Drivers Double-clickAdd/Remove ProgramsIndustry Canada Compliance Statement Compliance InformationFCC Compliance Information CE Compliance Information Reference ATI Multimedia Center CD audio connectors Color depthInstalling the hardware and software AdaptersVideo troubleshooting Volume control Warranty Recording Video Remote control Removing drivers Safe ModeSystem requirements 3 Troubleshooting Troubleshooting tips 16