ATI Technologies 9700 specifications Basic troubleshooting tips, No video, Poor TV, Reception

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44 Reference

Basic troubleshooting tips

Problem

Possible Solution

 

 

No video

Check that the card is seated properly in its expansion

 

slot. If the problem still exists, try a different expansion

 

slot.

 

Ensure that the monitor cable is securely fastened to

 

the card.

 

Make sure that the monitor and computer are plugged

 

in and receiving power.

 

If necessary, disable any built-in graphics capabilities

 

on your mother board. For more information, consult

 

your computer’s manual or manufacturer. (Note: some

 

manufacturers do not allow the built-in graphics to be

 

disabled or to become the secondary display.)

 

Make sure that you selected the appropriate monitor

 

when you installed your enhanced driver.

Poor TV

If you use an indoor antenna, you will get the best

reception

results with an amplified model. Place it as far away

 

from the PC monitor as possible, to avoid interference.

 

Splitting the cable or antenna input can reduce the

 

signal quality. For the best reception, connect the cable

 

or antenna directly to your card.

No sound Make sure that your audio card’s line input is active (see Windows® Volume Control on page 24).

Ensure that you have connected the audio cable from your ALL-IN-WONDER card to the LINE IN connector on your sound card.

Re-run the Sound Initialization Wizard:

1.Click the setup button.

2.Click the Display tab.

3.Click the Initialization Wizard button.

4.Click Next> twice, and check the Audio Input setting.

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Contents ALL-IN-WONDER9700 Series Product Notices Documentation updatesDisclaimer Iii Page Table of Contents Index Using Your ALL-IN-WONDERReference What is the ALL-IN-WONDER family? Getting StartedTV-ON-DEMAND Thruview Expansion Slot System RequirementsComputer System OperatingOnline Help Getting Additional AccessoriesOther Sources of Information ATI Multimedia Center GuideOnline Telephone Warranty InformationProduct Warranty Registration Customer Service MailHardware Warranty Service Statement Warranty ServiceLimitations Getting Started Installing the Hardware and Software Click System DevicesAdd/Remove… Uninstalling Old Graphics Card SoftwareTo uninstall old graphics drivers Installing Your ALL-IN-WONDER Card Power connection requirements ALL-IN-WONDER 9700 Series Power Connection If the Add New Hardware Wizard does appear Installing the Catalyst Software SuiteWindows New Hardware Found To install the Catalyst software suite If Windows runs the CD-ROM automatically, proceed to stepTroubleshooting Tips Multiple Display SupportClick Settings Increasing the number of colorsFrom LaunchPad Starting the ATI Multimedia CenterDrivers downloaded from the ATI website From Windows taskbarALL-IN-WONDER Card Connectors Input and Output AdaptersATI Input Adapter Pdif connection To display your PC output on a High Definition TV Hdtv Video InputsSelecting the sound card connector for TV audio input Windows Volume Control Connecting Your PC to a Video Source ALL-IN-WONDERAttaching a TV to Your Card To connect a VCR or camcorder to your ALL-IN-WONDERTo connect your graphics card to a television For European Customers Using Scart connectors for European televisionsUsing an Scart connector with a Composite cable Using a monitor vs. using the television display Using and adjusting TV OutStarting Windows with television display enabled To enable and disable the television displayViewing text on television Adjusting the monitor displayTV reception tips To use larger display fontsReducing edge distortion To increase the TV contrast Changing display configurationsUsing games and applications To open and close mulTView To enable mulTViewMulTView Autohiding mulTView window controls and borders MulTView audio requirementsTo change the location of the mulTView window ATI Hdtv Component Video Adapter System Requirements Setting up your ATI Hdtv Component Video AdapterInstalling the software Connecting the Adapter Installing your ATI Hdtv Component Video Adapter CRT / Analog Flat Panel Monitor To change settings using the Windows Control Panel Using your Hdtv Component Video AdapterWindows Control Panel Settings Click 640 x 640 xCorrect Colors on myTV display are not There is no displayUsing Your ALL-IN-WONDER Troubleshooting ReferencePoor TV Basic troubleshooting tipsNo video ReceptionTroubleshooting tips To load Windows in Safe ModeAudio and Video Troubleshooting Audio problemsNo sound on the videotape when outputting to a Sound whenVideo problems Mpeg recording requires a very fast CPU to encode Video DroppedFrames during Horizontal RecordedVideo has Lines aroundCD Audio Connectors ALL-INInternal Audio/Video Input Header Double-clickAdd/Remove Programs To Remove the ATI Multimedia CenterTo Remove the ALL-IN-WONDER Drivers Select ATI Multimedia Center from the listIndustry Canada Compliance Statement Compliance InformationFCC Compliance Information CE Compliance Information Reference Adapters CD audio connectors Color depthInstalling the hardware and software ATI Multimedia CenterTroubleshooting tips 16 Recording Video Remote control Removing drivers Safe ModeSystem requirements 3 Troubleshooting Video troubleshooting Volume control Warranty