Alesis USB2.0 manual Troubleshooting Hardware, Cause

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6Troubleshooting: Hardware

If you’re having problems operating the MultiMix, this troubleshooting index will help you correct them.

Symptoms

No sound from the mixer.

Cause

Mixer is not plugged in or turned on.

Faders are too low.

Control room level is too low.

The appropriate signal hasn’t been assigned to the control room out.

Cable is not plugged into output jack.

Headphones are not plugged into PHONE jack.

Monitor or headphone amplifier is turned off or down.

Solution

Plug in mixer and turn it on.

Raise appropriate faders.

Turn up control room level.

In the master section of the mixer, be sure the right switch is selected (MIX, ALT 3/4 or 2TK).

Check outputs to make sure cables are plugged in securely.

Plug headphones into PHONE jack.

Turn amplifier on or up.

 

 

Bad cable.

 

Check all cables; substitute

 

 

 

 

cables with known good ones.

 

 

 

 

 

Audio signal is distorted.

 

Channel level is too high.

 

Set channel levels using the

 

 

 

 

procedure on page 12.

 

 

Channel input is too high.

 

Turn down your instrument to a

 

 

 

 

normal volume and then set

 

 

 

 

channel levels using procedure

 

 

 

 

on page 12.

AUX RET B level is too high.

MAIN MIX level is too high.

Lower the level of AUX RET B in the master section of the mixer.

Lower the MAIN MIX fader in the master section of the mixer.

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Contents Reference Manual Page Table Of Contents Table Of Contents Chapter Nine Block Diagrams Glossary Contact Chapter Eight SpecificationsThis page intentionally left blank Welcome IntroductionMultiMix USB2.0 Key Features About the MultiMix USB2.0All-In-One Mixer and Multichannel Computer Audio Interface Introduction How to Use This Manual Few Words for Beginners This page intentionally left blank Hooking up the MultiMix USB2.0 Getting StartedUsing Proper Cables Setting LevelsGetting Started Patchbay Tour of the MultiMix USB2.0Mic Inputs Channels 1 Line Inputs Channels 1Tour of the MultiMix USB2.0 Line Inputs Channels 5Phone Jack Level Control Channel StripsPAN or BAL AuxMIX to Ctrl Room Switch 2TK to Ctrl Room SwitchMaster Section Main MixPower Indicator +48V IndicatorLED Meters Rear of the Mixer Digital Effects Processor Effects Section ComponentsEffect Descriptions Chorus Digital Effects ProcessorSimple Live Setup Using Additional External Audio SourcesTraditional Mixing Traditional Mixing Simple Two-Channel Recording Setup without using a computerUSB2.0 Recording First-time connection and driver installation instructionsInstalling the optional applications Power-on/Power off orderUSB2.0 Recording USB2.0 inputs and outputs Channels sent from the MultiMix to the computerChannels returned from the computer to the MultiMix Sound setup under Windows USB2.0 Recording Disabling Windows System Sounds Connections and settings for USB2.0 recording and monitoring Choosing the MultiMix as your audio device Choose the menu option Devices Device Setup…USB2.0 Recording USB2.0 Recording Creating a new audio file USB2.0 Recording USB2.0 Recording USB2.0 Recording Working with the Alesis USB2.0 control panel Accessing the control panelChoose the menu Options Audio… USB2.0 Recording USB2.0 Recording Assigning inputs to audio tracks Using the MultiMix USB2.0 with CoreAudio on the Macintosh Cause Troubleshooting HardwareEffects / AUX RET B Troubleshooting HardwareNo power This page intentionally left blank Basic troubleshooting Troubleshooting SoftwareAudio playback or recording is at the wrong speed Audio playback or recording stutters or drops outTroubleshooting Software Input Channels SpecificationsComputer Requirements SpecificationsBlock Diagrams Block Diagrams Term GlossaryGlossary Glossary Trademarks Alesis Contact Information