| SYMPTOM | POSSIBLE CAUSE | CORRECTIVE ACTION | |
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No sound. | Volume control is set to minimum. | Turn up the volume. | ||
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| The wrong function is selected. | Select the correct function. | |
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| Faulty speaker connections. | Connect the speaker wires firmly to the speaker | |
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| terminals. (See page E6.) | |
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| DTS disc is played back. | Press the ON SCREEN button to see if “DTS sound” | |
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| is not selected. | |
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| If “DTS sound” is selected, change the sound. (See | |
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| page E25.) | |
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Sound is heard from only one speaker. | Faulty connection of speaker wires. | Connect the speaker wires firmly to the speaker | ||
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| terminals. (See page E6.) | |
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The playback picture is poor. | An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, type, | ||
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| color system, and region number.) (See page E15.) | |
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Part of | Incorrect aspect ratio setup on TV. | Refer to the instruction manual of your TV. | ||
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“ | ” appears on the TV screen. | The selected function does not operate on the | The feature or action cannot be completed at this | |
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| disc now. | time because: | |
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| • The feature is not available at the moment. | |
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| • The DVD software restricts it. | |
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| • The DVD software doesn’t support the feature | |
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| (e.g., angles). | |
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The unit does not start playback. | No disc is loaded. | Load a disc. | ||
(“NO DISC” (or “NO PLAY”) appears.) |
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An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, type, | |||
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| color system, and region number.) (See page E15.) | |
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| The disc is loaded with the label side down. | Load the disc with the label side up. | |
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| The disc is dirty. | Clean the disc or replace it. | |
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| “Parental” is set. | Cancel the parental lock function or change the | |
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| rating level. Reset it after play. (See page E35.) | |
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The TV screen is not steadied. | The Screen Saver is set. | This is not a malfunction. | ||
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| The unit is automatically set to the Screen Saver | |
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| mode after approximately 5 minutes have elapsed | |
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| under the stop or pause mode. | |
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| Press the a (play) button to cancel it. | |
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All files (MP3, KODAK Picture CD or JPEG | The disc has more than 256 files or folders. | The unit can recognize up to 256 files or folders per | ||
CD) do not appear. |
| disc. (See pages E29 and E32.) | ||
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FM stereo broadcast is hard to hear due to | Weak signal. | Press the FM MODE button on the remote control | ||
much noise. |
| to select “ ”(mono). (See page E37.) | ||
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| Reorient the FM antenna lead wire or install an | |
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| outdoor FM antenna. (See page E11.) | |
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The remote control does not work properly. | The batteries in the remote control are weak, or | Check the battery polarity (+ or | ||
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| installed incorrectly. | Replace the batteries. (See page E5.) | |
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| The remote control is not aimed at the remote | Aim the remote control at the remote sensor window. | |
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| sensor window. | (See page E5.) | |
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SERVICING:
Should this product require service, refer to the SANYO AUDIO/VIDEO limited warranty.
If you do not have a convenient SANYO service station nearby, contact the SANYO dealer where you purchased the unit. Be sure to give the model number and explain the problem. The dealer will advise you how to obtain service.