7.5 Problems during Using Driver
| Problems |
| Possible causes |
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| Solution |
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| Printer can not print when using |
| Device driver is not installed. |
| Refer | to 4.11.3 Installing the | USB |
| USB interface |
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| device driver. |
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| Print mass code with serial |
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| Print a | ||
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| Configure serial parameter incorrectly |
| configuration of the current printer and | |||
| interface |
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| configure it correctly. |
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| Parameter of the printer not correct |
| Configure two color printing please refer | ||
| Can not print two color |
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| to 4.11.2 Parameter explanation. |
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| Used one color ribbon |
| Change to two color ribbon. |
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| Black mark fails to be positioned |
| Page settings are not correct |
| Select correct paper type in the |
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| normally |
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| document setting option. |
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| Extend the overtime of serial and | ||
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| Overtime setting is too short |
| parallel |
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| Printer can not work normally |
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| communication referring to the help file | |||
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| under serial, parallel interface |
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| in the package. |
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| Current port is occupied. |
| Close | other programs which use | the |
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| port. |
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