Junxion JB110E, JB-110B manual Additional Support

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Additional Support

If you still have questions about your Junxion Box, there are several additional resources available that you may find helpful.

Self Help

For troubleshooting assistance, refer to the help resources located in the support section of Junxion’s web site at www.junxion.com/support.

User Guide and Firmware Updates

Occasionally we will update this User Guide and the Junxion Platform firmware to improve the product and add new features. The current User Guide and information about updates are available on Junxion’s support page at www.junxion.com/support.

Customer Support

If your question isn’t answered by the User Guide or the self-help resources located at www.junxion.com/support, you can contact Junxion support through the online support request form. This is the most efficient way to receive help from Junxion’s support team.

Ideas

We are interested in your input. If you have ideas for improving the Junxion Box, please send your comments or suggestions to us at ideas@junxion.com.

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Contents Junxion Box User Guide Page Table of Contents Page What’s Included with the Junxion Box? IntroductionWhat Else Do You Need to Get Started? Getting Going the quick version Turning On the Junxion Box Hardware OverviewStatus Lights Ethernet Crossover CableJunxion Box Hardware Diagram Power Cycle Button Wi-Fi Antenna JB-110b onlyCellular PC Card Modem Slot Connecting Through a Cellular PC Card Modem Connecting the Junxion Box to the InternetSupported Cellular Card Modems Sprint Nextel Contacting Your Cellular Carrier Connection ChargesConnecting Through Ethernet Connecting a Computer to the Junxion BoxConnecting Through Wi-Fi JB-110b only Junxion box user guide Where to Find More Help Opening the Device Manager Using the Device ManagerStatus Figure Status WAN Figure WAN Junxion box user guide Junxion box user guide Figure LAN Page JB-110b with Wi-Fi shown LAN Figure Port Forwarding Port Forwarding Port Forwarding is unavailable if IP passthrough is enabledFigure Security Page JB-110b with Wi-Fi shown Security Services Junxion box user guide Figure Services Figure Services Splash Figure Splash Figure Update About and Help Pages Guest User Status UpdateIf You Forget Your Device Manager Password Resetting Your Junxion BoxFrom the Device Manager Additional Support WAN Technical SpecificationsHardware AccessoriesSafety Information and Instructions Junxion box user guide Regulatory Information Limited Warranty and Liability Junxion box user guide Junxion Software License Readme Junxion box user guide Legal Disclosure