MTD F5D7330UK manual Troubleshooting, WAN Link LED is solid but cannot connect to the Internet

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Troubleshooting

WAN Link LED is OFF; Cannot connect to a wireless network or the Internet

If your Adapter appears to be functioning properly, but you cannot connect to a network and the WAN link LED is OFF, the problem may be that there is a mismatch between the network name (SSID) in your wireless settings.

Check the SSID settings to see if they match. The SSID is case- sensitive and the spelling on each computer must be exactly the same in order for the adapter to connect to the Wireless Router or Access Point. If the network has security (encryption) enabled, you will need to enter the network key.

Note: To check the SSID settings, open an Internet browser and type 192.168.2.225 in the address bar to bring up the Adapter’s setup home page. Click on Bridge Settings under the Settings menu to the left of the window. The SSID setting is located under the Wireless Settings status information.

WAN Link LED is solid but cannot connect to the Internet

If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the Encryption key settings in your computer and Wireless Router or Access Point.

Check the WEP key settings to see if they match. The key is case- sensitive and the spelling on each computer and Wireless Router or Access Point must be exactly the same in order for the Adapter to connect to the router. For more information about encryption please go to page 21 of this manual.

If issues persist even at close range, please contact please contact Belkin Technical Support.

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Contents Wireless G Ethernet Adapter Table of Contents Benefits of a Home Network Advantages of a wireless networkIntroduction Placement of your Wireless Router or Access Point IntroductionCordless Phone Placement Avoid Obstacles and InterferenceChoose the quietest channel for your wireless network Product Features OverviewApplications and Advantages System Requirements Product SpecificationsPackage Contents Connecting the Wireless G Ethernet Adapter Power Link LEDEthernet Link LED WAN Link LEDKnowing your Wireless G Ethernet Adapter Install the HardwareConnecting the Adapter Using the Setup Wizard Connecting the Adapter Using the Setup Wizard Connecting the Adapter Using the Setup Wizard Ad-Hoc Computer-to-ComputerSsid ChannelDevice Adapter Name IP addressSubnet Mask RouterEncryption Network KeyPassphrase Hex KeyConnecting the Adapter Using the Setup Wizard Using the Web-Based User Interface Setting up your computer to use the Web-Based User InterfaceUnderstanding the Advanced Web-Based User Interface Connecting the Adapter Logging into the Web-Based SetupLogging Out of the Web-Based Setup LAN Settings Wlan SettingsStatus Quick Navigation LinksBridge Adapter Name Adapter SettingsIP Configuration Gateway IP Address ModeKey ID Adapter Settings con’t WEP EncryptionAuthentication Mode Network Key Restart Wireless Adapter Site SurveySsid RefreshRestore Factory Defaults Save Current SettingsRestore Previous Settings Firmware UpdateUpgrade BrowsePassword Login TimeoutTroubleshooting Can’t connect to a Wireless Network or RouterEthernet Link LED does not come on Power LED does not come on Adapter is not workingInstallation CD-ROM does not start Setup Utility Troubleshooting WAN Link LED is solid but cannot connect to the InternetSignal strength is poor Data transfer is sometimes slowWireless Comparison What’s the difference between 802.11b, 802.11g and 802.11a?Technical Support Europe 00 800 223 55 Australia 1800 666Information Section Information Section Belkin Tech Support Belkin GmbHBelkin B.V Belkin SAS