TROUBLESHOOTING
TROUBLESHOOTING
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SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION | ||
| CAMERA |
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| Cannot turn on the camera. | Batteries were not installed | Install batteries correctly by | |
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| correctly. | following the indication engraved |
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| on the edge of the battery |
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| compartment or that on the |
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| battery contact. |
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| Batteries are dead or weak. | Replace batteries. |
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| Battery door was not closed | Close the battery compartment |
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| correctly. | properly. |
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| The camera buttons do not work. | The camera needs to be reset. | Press the reset button on the | |
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| back of the camera with a pointed |
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| object, such as a pen, then power |
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| the camera off then on. |
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| The camera turns off during | The batteries are drained of | Replace the batteries with new | |
| usage. | power. | ones. | |
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| PICTURES/VIDEO CLIPS |
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| Picture/Video clip has poor | Poor Lighting. | Increase the lighting in the | |
| image quality. |
| surrounding area when taking | |
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| pictures and video clips. |
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| Lens is dirty. | Clean the lens with a soft cloth. |
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| See the Camera Maintenance |
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| section. |
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| Subject is too close. | Stand at least 2 ft. (0.6m) away |
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| from the subject in the normal |
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| mode. At Macro mode, stand |
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| 4’’ (10cm) away from the |
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| subject. |
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| TAKING PICTURES |
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| Flash picture taken is too light. | Subject is too close. | Move the subject further away | |
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| from the camera. | ||
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| The flash is not needed. | Change the camera setting to |
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| Auto Flash. See p.12. |
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| Lighting condition is too bright. | Decrease exposure |
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| compensation. See p.22. |
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| Flash Picture taken is too dark. | The subject is too far away for the | Move the subject closer to the | |
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| flash to be effective. | camera, or move the camera |
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| closer to the subject. |
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| Flash is not on. | Turn the flash On. |
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| The subject is in front of a bright | Change the subject’s position. |
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| light. |
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| Lighting condition is too dark. | Increase the exposure |
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| compensation. See p.22. |
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