TROUBLESHOOTING

 

 

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

POSSIBLE SOLUTION

 

En

Flash did not work.

There was sufficient flash for the

This is normal as your cameras

 

 

picture and the flash did not fire.

electronic light sensor is

 

 

 

 

 

 

This happens when the camera is

programmed to only fire the flash

 

 

 

set to Auto Flash.

when needed.

 

 

 

 

 

 

 

 

Camera’s flash has been turned

Turn the flash to Auto flash.

 

 

 

off.

 

 

 

 

Flash did not charge.

Verify that the Ready LED has

 

 

 

 

stopped blinking before taking a

 

 

 

 

picture.

 

 

 

 

 

 

 

Picture taken is blurry.

Subject or camera was moved as

Hold the camera steady until the

 

 

the picture was taken.

picture is taken.

 

 

 

 

 

 

 

 

 

 

 

The focus was not locked before

Before taking a picture, press the

 

 

 

taking the picture.

shutter button half-way to lock

 

 

 

 

the focus, and press the shutter

 

 

 

 

button fully to capture the picture.

 

 

 

 

(p.11)

 

 

 

 

 

 

 

There is something wrong with

White balance is not set properly.

Reset the white balance feature

 

 

 

to Auto, or for the specific lighting

 

 

the color of the photographs.

 

 

 

 

in the surrounding area.

 

 

 

 

 

 

Cannot take a picture or a

Memory is full.

Delete unwanted pictures and

 

 

video clip.

 

continue shooting.

 

 

 

 

Download the stored files to your

 

 

 

 

PC and delete the files from the

 

 

 

 

memory card.

 

 

 

 

 

 

 

 

 

Insert a memory card with

 

 

 

 

sufficient memory available.

 

 

 

 

 

 

 

 

Camera is not set in picture/video

Set the camera to the proper

 

 

 

clip taking mode.

mode for recording video clips, or

 

 

 

 

taking photographs.

 

 

 

 

 

 

 

 

Power is off.

Turn the power on.

 

 

 

 

 

 

 

 

Camera is in Auto Power off

Turn the power on.

 

 

 

mode.

 

 

 

 

 

 

 

 

Cannot take a picture or a

The SD card is locked or write

Remove the SD card from the

 

 

video clip when using an SD

protected.

card slot and slide the lock switch

 

 

memory card.

 

to off.

 

 

 

 

 

 

 

Picture is blurred when looking

Viewfinder is dirty.

Clean the viewfinder with a soft

 

 

through the viewfinder.

 

cloth or cotton swab. See the

 

 

 

 

Camera maintenance section.

 

 

 

 

 

 

 

Part of the picture/ video clip is

Something was blocking the lens

Keep hands, fingers, etc. away

 

 

missing.

when taking the picture.

from the lens when taking a

 

 

 

 

picture.

 

 

 

 

 

 

 

 

The picture was not centered

Leave space around the subject

 

 

 

correctly in the viewfinder.

when centering the picture in the

 

 

 

 

viewfinder.

 

 

 

 

 

 

 

Camera is not responding

The battery level is low and the

Replace batteries.

 

 

during picture capture.

camera does not have sufficient

 

 

 

 

power to complete picture

 

 

 

 

capture.

 

 

 

 

 

 

 

 

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Image 64
Concord Camera 4363z manual Symptom Possible Cause Possible Solution