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| SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION | 
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| Flash did not work. | There was sufficient flash for the | This is normal as your cameras | 
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 | picture and the flash did not fire. | electronic light sensor is | 
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 | This happens when the camera is | programmed to only fire the flash | 
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 | set to Auto Flash. | when needed. | 
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 | Camera’s flash has been turned | Turn the flash to Auto flash. | 
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 | off. | 
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 | Flash did not charge. | Verify that the Ready LED has | 
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 | stopped blinking before taking a | 
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 | picture. | 
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| Picture taken is blurry. | Subject or camera was moved as | Hold the camera steady until the | 
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| the picture was taken. | picture is taken. | 
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 | The focus was not locked before | Before taking a picture, press the | 
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 | taking the picture. | shutter button  | 
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 | the focus, and press the shutter | 
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 | button fully to capture the picture. | 
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 | (p.11) | 
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| There is something wrong with | White balance is not set properly. | Reset the white balance feature | 
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 | to Auto, or for the specific lighting | 
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| the color of the photographs. | 
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 | in the surrounding area. | 
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| Cannot take a picture or a | Memory is full. | Delete unwanted pictures and | 
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| video clip. | 
 | continue shooting. | 
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 | Download the stored files to your | 
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 | PC and delete the files from the | 
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 | memory card. | 
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 | Insert a memory card with | 
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 | sufficient memory available. | 
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 | Camera is not set in picture/video | Set the camera to the proper | 
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 | clip taking mode. | mode for recording video clips, or | 
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 | taking photographs. | 
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 | Power is off. | Turn the power on. | 
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 | Camera is in Auto Power off | Turn the power on. | 
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 | mode. | 
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| Cannot take a picture or a | The SD card is locked or write | Remove the SD card from the | 
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| video clip when using an SD | protected. | card slot and slide the lock switch | 
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| memory card. | 
 | to off. | 
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| Picture is blurred when looking | Viewfinder is dirty. | Clean the viewfinder with a soft | 
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| through the viewfinder. | 
 | cloth or cotton swab. See the | 
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 | Camera maintenance section. | 
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| Part of the picture/ video clip is | Something was blocking the lens | Keep hands, fingers, etc. away | 
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| missing. | when taking the picture. | from the lens when taking a | 
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 | picture. | 
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 | The picture was not centered | Leave space around the subject | 
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 | correctly in the viewfinder. | when centering the picture in the | 
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 | viewfinder. | 
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| Camera is not responding | The battery level is low and the | Replace batteries. | 
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| during picture capture. | camera does not have sufficient | 
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 | power to complete picture | 
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 | capture. | 
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