Mobility Electronics PS6U1UHE manual Other ActiveSync Problems

InVision USB-Host to Ethernet Adapter User Guide

Symptom:	It won’t ActiveSync!
Possible Cause		Action
ActiveSync partnership between host		Reconnect the MC1000 directly to the host computer
computer and your MC1000 is not correctly		and try an ActiveSync operation.
established		If it fails, refer to the Symbol Integrator Guide for
		guidance with ActiveSync problems, or contact Symbol
		Technical Support.
		If ActiveSync works OK when directly connected to the
		host computer, see the remaining “possible cause”
		items.
PS6U1UHE not configured for DHCP		Reconfigure device to accept DHCP IP address
Cannot find DHCP/WINS server(s)		Ensure PS6U1UHE adapter is connected to a router,
		switch, or hub that is serviced by a DHCP and a WINS
		server.
Missing, or improperly configured, software		Reset (cold boot) the MC1000 as directed in Symbol
drivers		Integrator Guide. Reinstall and reconfigure software
		drivers in accordance with current instructions.
Won’t automatically ActiveSync when inserted		1. The eConnect™ software is not configured
into the cradle		correctly.
		2. The MC1000 is not correctly seated into the
		cradle.
Network problems		Check the LEDs on both ends of the PS6U1UHE to help
		determine if you are having network problems. A
		description of each light’s color and its meaning is
		contained in the Introduction Section.

Other ActiveSync Problems

If you require more information on the ActiveSync process, please refer to the ActiveSync chapter in your Symbol Integrator Guide or visit www.Microsoft.com and search for ActiveSync. For help with other technical issues, contact Mobility Technical Support using the contact information provided at the start of this chapter.

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