MAXDATA 5500 IR user manual Fault Diagnosis and Troubleshooting, Possible cause of the problem

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Fault Diagnosis and Troubleshooting

Fault Diagnosis and Troubleshooting

If a problem occurs while working with your computer, first of all try using the following information to solve the problem.If the problem persists, switch off the system for several minutes and then restart it.You will lose all unsaved data, but the system may work properly again. Subsequently contact your dealer or customer support agent.

Despite pressing the power switch the computer remains switched off.

Possible cause of the problem:

The battery is missing or is incorrectly installed.

Note:

The power on LED is not lit.

Troubleshooting:

Make sure that the battery is in the battery compartment and is inserted properly.

Check that the battery terminals are making direct contact.

Connect your notebook to the power adapter so that the battery (if present) can recharge.

Possible cause of the problem:

Battery level low.

Note:

The battery display LED flashes.

Troubleshooting:

Operate the computer using the power adapter. If the system does not immediately start up, switch off the computer and then restart it.

The screen is not working.

Possible cause of the problem:

The energy saving mode is activated.

Note:

The suspend LED flashes.

Troubleshooting:

Press the on/off button.

Possible cause of the problem:

The screen settings are incorrect.

Troubleshooting:

Press the spacebar, several times if necessary.

If an external monitor is connected, switch it on.

MAXDATA Notebook PRO 5500 IR

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Contents P5500IRUK1.1 MAXDATA Notebook PRO 5500 IR Users ManualPage Important Safety Information ContentsShipping Contents PreparationSpecifications Installation InstructionsFault Diagnosis and Troubleshooting Setting the ResolutionApplication and References Legal InformationWarranty Sound Power LevelDeclaration Federal Communications Commission FCC NoteReturning the Device/Battery d Weight c Reuse, Recycling and Recoverya Reason and Purpose of Separate Collection b Significance the ‘Crossed-Out Wheelie Bin’Never pull on the cable to unplug the power supply Important Safety Informationalways pull the plug itself Only use batteries designed exclusively for use with this computerCautionYou must not fold back the display further thanNote on folding back the display Wireless LAN wireless network - abbreviation = WLAN Additional safety notes for units with wireless LAN CE-labelling for units with wireless LAN and Bluetooth Restrictions France ItalyNetherlands FREQUENCIES Radio frequencies for units with wireless LANLegal requirements - exception clauses EXCEPTION CLAUSES FOR UNITS WITH WIRELESS LANShipping Contents Page Slide the release catch 1 upwards and open the display PreparationRemoving the Battery Inserting the BatteryThe power adapter contains no service- able parts Power SupplyDANGER OF DEATH NEVER OPENTHE POWER ADAPTERSwitching the Notebook On Click the Start button. Select Shut Down. Click OKThis avoids any prob- lems with the hard disk and operating system Power Management Page System Overview Left SideRight Side Rear View Front View1 Serial port 2 Battery 3 VGA port 1 Catch 2 HandleUnderside 1 RAM cover 2 WLAN card cover 3 Main processor cover4 Docking station port 5 GPS antenna port Explanation of LED Displays SymbolMeaning Hot Keys The Quick Buttons Quick Launch keys Typewriter The KeyboardFunction keys Special keysThe TouchPad - Operation The TouchPad1 Sensor field 2 Left “mouse” button 3 Right “mouse” button 4 Scrolling area works like a mouse wheelDer PC-Karten-Steckplatz The Optical DriveThe Memory Card Slot The ExpressCard slotThe LAN Port The Data/Fax ModemDo not attempt to connect the modemUMTS card optional The Security Functions Page Setting the Resolution Installation InstructionsRestoring the Drivers The Utility CDPage Processor and Platform SpecificationsDisplay and Video Storage CapacityCommunications Input DevicesPorts Power Supply Operating SystemOther Data Page Despite pressing the power switch the computer remains switched off Fault Diagnosis and TroubleshootingPossible cause of the problem TroubleshootingThe system stops working Index 19, 32 9, 10