M A G M A
Chapter 4 Warranty & Tech Support
Product Warranty
MAGMA PCI Expansion Systems carry a
Please Note: Products that have been modified will not be covered under this warranty.
30 Day Money Back Guarantee
Any single standard MAGMA manufactured product may be returned within 30 days of purchase for a full refund of the price paid for the product being returned (must be in new condition in the original packaging). If you are not satisfied, or chose the wrong product by mistake, you do not have to keep it. Please call our Sales Group for a Return Merchandise Authorization number before returning the product.
Free Technical Assistance
MAGMA is dedicated to providing competent, responsive technical support both before and after the sale. We have staffed our support department with professional software and hardware engineers and given them the finest tools. MAGMA provides unlimited support to all customers for the life of all products purchased.
Warranty &Repair inSevenDays
Any MAGMA manufactured product returned for repair under warranty will be repaired and shipped within one week unless it is necessary for a Technical Support Engineer to contact you and discuss the repair. Repaired products are returned by the same shipping method as they are received. Please call for a Return Merchandise Authorization number before returning the product.
Please Note: All returns to MAGMA for Repair/Replacement/Credit must be shipped back to MAGMA with all Shipping Charges and Duties Paid. Shipments that arrive with freight or duties due, or returned collect, will be refused and sent back to the sender at their own expense.
Returns for Repair/Replacement/Credit
It is not required, though highly recommended, that you keep the packaging from the original shipment of your MAGMA Product. However, if you return a product to MAGMA for warranty repair/replacement or take advantage of the 30 day money back
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