Magma PE6R4, PCI Expansion System, PE6RR manual Troubleshooting, LocatetheProblem

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M A G M A

Chapter 6 Troubleshooting

LocatetheProblem

If you are having trouble with the Magma expansion system, verify that all cards are seated properly and all cables are connected properly. Be sure you followed the instructions in earlier sections of this User Guide. Always remember to power On and Off correctly when rechecking and testing your installation. If you are still having problems, try these simple troubleshooting steps.

My Computer Can’t Find the PCI Expansion System

When Nothing Works

My PCI Card Doesn’t Work

The PCIe to PCI Expansion System is correctly displayed as a “PCI standard PCI-to-PCI bridge” (Windows Device Manager) and as a “pci-bridge”(MAC Apple System Profiler). When connected and functioning correctly, this Expansion System will be displayed as follows:

Windows

MAC

If this is not what you see when you verify your installation, the following troubleshooting steps may help you locate and resolve your installation issues without having to call Technical Support.

22Chapter 6 Troubleshooting

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Contents Slot PCI Express to PCI-X Copyright 2007 Mobility Electronics, Inc Table of Contents Appendix a BUS Hierarchy Preface AdvisoriesSafetyInstructions WhenWorkingInsideaComputerProtecting Against Electrostatic Discharge Electrostatic Discharge ESD WarningVi Preface General Specifications IntroductionPre-InstallationInformation ToolsRequiredforInstallationPartsList Hardware Installation StopInstallPCIExpressHostCard Before you BeginAttachPowerandExpansionCables RechecktheInstallation ApplyingPowerCorrectly Starting UpShutting Down PCIe to PCI HIF card LEDsRackInstallations Verify Installation WindowsMacOSX Mac OS Install Cards and Drives RemovePCI Expansion ChassisCoverInstall 3rd PartyPCI CardsorHardDrives Installing 3rd Party PCI Cards Installing Hard Drives System Should BeUpand RunningFinishingTouches Chassis Maintenance GeneralChassisCleaning G M a Hot-SwappablePowerSupply CleaningtheAirFilter Troubleshooting LocatetheProblemMy Computer Can’t Find the PCI Expansion System WindowsWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Windows Error Codes Error Code Description/ActionManufacturer for new drivers How to Get More Help FrequentlyAskedQuestionsFAQContacting TechnicalSupport Magma Debug Utility PCIScope Software Utility G M a ReturningMerchandisetoMAGMA Magma Returns DEPT. RMA #Appendix a Bus Hierarchy BusHierarchyMultiple PCI Expansion System Configurations Appendix B Need More Slots?G M a Fan-Out Verify your configuration Daisy-Chaining Combination Configurations Power-OnSequenceforAdvanced Configurations Troubleshooting AdvancedConfigurationsPCI Card Conflicts G M a Finding the Problem Card Appendix C Compliance IndustryCanadaG M a G M a Manual P/N 09-09906-01-B

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