Magma PE6RR, PE6R4, PCI Expansion System manual When Nothing Works

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M A G M A

When Nothing Works

The following troubleshooting steps will help you when the computer or chassis won’t turn on or “nothing seems to work” correctly:

NOTE

Review Chapters 3 (Verify Installation) and 4 (Install Cards and Drives) as necessary to verify that you have a valid installation of the Magma expansion system and that you have correctly installed your 3rd Party PCI card(s) and their associated drivers (as required).

If it powers up OK, but nothing works, check the computer’s Device Manager or System Profiler to see if the expansion system has been found. If not found, try the troubleshooting steps for My Computer Can’t Find the PCI Expansion System. If the expansion system is visible, but has a problem, try to resolve the problem (See Note above). If that fails, go to Chapter 7 to see about getting additional help.

24Chapter 6 Troubleshooting

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Contents Slot PCI Express to PCI-X Copyright 2007 Mobility Electronics, Inc Table of Contents Appendix a BUS Hierarchy Preface AdvisoriesSafetyInstructions WhenWorkingInsideaComputerProtecting Against Electrostatic Discharge Electrostatic Discharge ESD WarningVi Preface General Specifications IntroductionPartsList Pre-InstallationInformationToolsRequiredforInstallation Hardware Installation StopInstallPCIExpressHostCard Before you BeginAttachPowerandExpansionCables RechecktheInstallation ApplyingPowerCorrectly Starting UpShutting Down PCIe to PCI HIF card LEDsRackInstallations Verify Installation WindowsMacOSX Mac OS Install Cards and Drives RemovePCI Expansion ChassisCoverInstall 3rd PartyPCI CardsorHardDrives Installing 3rd Party PCI Cards Installing Hard Drives System Should BeUpand RunningFinishingTouches Chassis Maintenance GeneralChassisCleaningG M a Hot-SwappablePowerSupply CleaningtheAirFilter Troubleshooting LocatetheProblemMy Computer Can’t Find the PCI Expansion System WindowsWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Windows Error Codes Error Code Description/ActionManufacturer for new drivers Contacting TechnicalSupport How to Get More HelpFrequentlyAskedQuestionsFAQ Magma Debug Utility PCIScope Software Utility G M a ReturningMerchandisetoMAGMA Magma Returns DEPT. RMA #Appendix a Bus Hierarchy BusHierarchyMultiple PCI Expansion System Configurations Appendix B Need More Slots?G M a Fan-Out Verify your configuration Daisy-Chaining Combination Configurations PCI Card Conflicts Power-OnSequenceforAdvanced ConfigurationsTroubleshooting AdvancedConfigurations G M a Finding the Problem Card Appendix C Compliance IndustryCanadaG M a G M a Manual P/N 09-09906-01-B

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