Magma PE6R4, PCI Expansion System, PE6RR manual Magma Debug Utility

Page 39

M A G M A

Magma Debug Utility

Occasionally, Technical Support may request Windows users to produce and email a Magma debug log file to help them resolve your problem. This file should be included as an attachment when submitting a Technical Support request at www.magma.com/support.

1.Locate a file called dbgview.exe on the Magma CDROM.

2.Double-click on the file dbgview.exe

3.While the dbgview screen is open, locate and double-click on a file called dump.exe on the Magma CDROM.

4.Switch back to the dbgview screen, which is now filled with data.

5.Save the file and include it as an attachment when submitting a Technical Support request.

Include your Name and the Date the log was created in the file name. Then email it to Technical Support.

Use the “Save as type” drop-down arrow to select a file type of (*.LOG).

Chapter 7 How to Get More Help

31

Image 39

Contents Slot PCI Express to PCI-X Copyright 2007 Mobility Electronics, Inc Table of Contents Appendix a BUS Hierarchy Advisories PrefaceWhenWorkingInsideaComputer SafetyInstructionsElectrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeVi Preface Introduction General SpecificationsPre-InstallationInformation ToolsRequiredforInstallationPartsList Stop Hardware InstallationBefore you Begin InstallPCIExpressHostCardAttachPowerandExpansionCables RechecktheInstallation Starting Up ApplyingPowerCorrectlyPCIe to PCI HIF card LEDs Shutting DownRackInstallations Windows Verify InstallationMacOSX Mac OS RemovePCI Expansion ChassisCover Install Cards and DrivesInstall 3rd PartyPCI CardsorHardDrives Installing 3rd Party PCI Cards System Should BeUpand Running Installing Hard DrivesFinishingTouches GeneralChassisCleaning Chassis MaintenanceG M a Hot-SwappablePowerSupply CleaningtheAirFilter LocatetheProblem TroubleshootingWindows My Computer Can’t Find the PCI Expansion SystemWhen Nothing Works My Computer Hangs During Power Up My PCI Card Doesn’t Work Support for 3rd Party PCI Cards Error Code Description/Action Windows Error CodesManufacturer for new drivers How to Get More Help FrequentlyAskedQuestionsFAQContacting TechnicalSupport Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMAGMABusHierarchy Appendix a Bus HierarchyAppendix B Need More Slots? Multiple PCI Expansion System ConfigurationsG M a Fan-Out Verify your configuration Daisy-Chaining Combination Configurations Power-OnSequenceforAdvanced Configurations Troubleshooting AdvancedConfigurationsPCI Card Conflicts G M a Finding the Problem Card IndustryCanada Appendix C ComplianceG M a G M a Manual P/N 09-09906-01-B

Related manuals

Manual 56 pages 820 b