Magma EB2R user manual When Nothing Works

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M A G M A

When Nothing Works

The following troubleshooting steps will help you when the computer or chassis won’t turn on or “nothing seems to work” correctly:

NOTE

Review Chapters 3 (Verify Installation) and 4 (Install Cards and Drives) as necessary to verify that you have a valid installation of the Magma expansion system and that you have correctly installed your 3rd Party PCIe card(s) and their associated drivers (as required).

If it powers up OK, but nothing works, check the computer’s Device Manager or System Profiler to see if the expansion system has been found. If not found, try the troubleshooting steps for My Computer Can’t Find the PCIe Expansion System. If the expansion system is visible, but has a problem, try to resolve the problem (See Note above). If that fails, go to Chapter 7 to get additional help.

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Contents Model EB2 Model EB2R Copyright 2008 Mission Technology Group, Inc. DBA Magma Table of Contents Appendix B Compliance Advisories PrefaceWhenWorkingInsideaComputer SafetyInstructionsElectrostatic Discharge ESD Warning Protecting Against Electrostatic DischargeRack-Mount Instructions Introduction General SpecificationsPre-InstallationInformation ToolsRequiredforInstallationPartsList Stop Hardware InstallationBefore you Begin Install PCIExpressHostCardG M a Stop Attach Powerand Expansion Cables TDP side to Laptop IPass side to EB2 Chassis Laptop Installation optionalG M a G M a RechecktheInstallation Starting Up ApplyingPowerCorrectlyRedHat 9 Linux Start Up Software Installation Optional, for ExpressCardG M a G M a RackInstallationsfortheEB2Rmodel Shutting DownAdd Screws to Rack Post Attach Slide Rail to Rack Attach Chassis to Slide Rail Windows Verify InstallationExpansion Slot Utility MacOSXApple System Profiler Mac OS RedHat9Linux G M a RemovePCIeExpansion ChassisCover Install Cards and DrivesInstall 3rd PartyPCIe Cards G M a Installing Double-Wide PCIe Video Cards Install Hard Drives G M a FinishingTouches System Should Be Upand RunningHot-SwappablePCIeCardInstallations Slot Procedure for hot-un-plugging a PCIe plug in cardOn the OK button to close the new dialog LED should start flashing again Digi Design Pro Tools PCIeExpansion SolutionswiththeEB2Video Card expansion solutions Tested Video Card SM2.0 Benchmark High Throughput storage solutions Test type Throughput MByte/sec LocatetheProblem TroubleshootingMy Computer Can’t Find the PCIe Expansion System MAC When Nothing Works My Computer Hangs During Power Up My PCIe Card Doesn’t Work MAC Support for 3rd Party PCIe Cards Windows Error CodesError Code System Fans Don’t Appear To Spin Fast Enough G M a How to Get More Help FrequentlyAskedQuestionsFAQContacting Technical Support Magma Debug Utility PCIScope Software Utility G M a Magma Returns DEPT. RMA # ReturningMerchandisetoMAGMAAppendix a Need More PCIe Slots? Multiple PCIe Expansion System ConfigurationsG M a Fan-Out Verify your configuration Daisy-Chaining Combination Configurations Power-On Sequence forAdvanced Configurations Troubleshooting AdvancedConfigurationsPCI e Card Conflicts G M a MAC and Linux Finding the Problem CardIndustryCanada Appendix B ComplianceManual P/N 09-09947-01-A