M A G M A
My Computer Hangs During Power Up
If your computer “hangs” while being turned on and you can’t even start, follow the following steps to try to fix this problem:
1.Shut off the computer (first) and then the Magma expansion system and verify that all cards and cables are connected and seated correctly.
2.If it still hangs and you have added one or more hard drives in addition to several PCIe cards, ensure that you have not exceeded the power capabilities of the expansion system‘s power supply. You can verify the capacity of your power supply by checking the label on the power supply. If you are not certain about the power consumption of your peripherals, it is best to remove them one by one (starting with those you suspect of being most “power hungry”) until the system powers up.
3.If you have removed all 3rd Party PCIe cards from the Magma chassis and it still hangs, try the following:
a.Remove the Magma PCIe expansion host card from the computer and try booting up without the Magma expansion system attached.
i.If it boots up OK without the Magma expansion system attached, call Magma Technical Support.
ii.If it still hangs, the problem is in the computer and not with the Magma expansion system or the 3rd Party PCIe cards.
b.If it boots up OK without any 3rd Party PCIe cards installed, try adding only one card and see if it boots up.
i.If it boots up OK with one card in it, shut it down and swap cards. Repeat this until all cards have been tested. If they all test OK, then add them back one at a time until you find the combination that doesn’t work. If you find a bad card, call Technical Support. If you don’t – congratulations, you fixed it!
ii.If it still hangs up, try a different card – this one is probably bad (or has driver problems). If the second cards works, troubleshoot the first card. If the second card also fails, call Technical Support.
44