TROY Group 4014, 4515 manual Obtaining Technical Assistance

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Section 2

Using the TROY Printer Utility

Obtaining

Technical

Assistance

The TROY Printer Utility provides several help screens to guide you through the features and functions of your TROY Font Card. TROY technical support is available to assist you with any questions concerning the setup, operation, and maintenance of your TROY Font Card. Specific system information about the configuration of your TROY product is also available through the TROY Printer Utility. You are also encouraged to visit the TROY web site for latest FAQs (Frequently Asked Questions), information on the latest TROY products, and for ordering MICR toner and other printing supplies.

TO VIEW TECHNICAL SUPPORT INFORMATION:

From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical Support HTML page for telephone numbers and hours of business.

TO VIEW INFORMATION ON THE TROY WEB SITE:

From the Main Window, click on Help, and then click on TROY on the Web to access the TROY web site. Click on the Services and Support button at the top of the web page to view the available topics. You can access the TROY web site directly at http://www.troygroup.com.

TO VIEW ON-SCREEN HELP FOR THE TROY PRINTER UTILITY:

From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer Utility help documents. You can press the F1 key at any time while using the TROY Printer Utility to access the help screens.

TO VIEW INFORMATION ABOUT THE PRINTER UTILITY:

From the Main Window, click on Help, and then click on About to view the version level and other information about the TROY Printer Utility.

TO VIEW SYSTEM INFORMATION:

From the Main Window, click on Help, and then click on System Information to view the version level and other information about your computer and printer's hardware and software environment.

Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A

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Contents Font Card Kit User’s Guide Acknowledgements Table of Contents Features Overview Using the Troy Printer UtilityUsing Troy Fonts TOC-3 Appendix Troy Font Card Installation Troubleshooting / Error MessagesTroy Security Fonts IntroductionIntroduction Menu Structure Using the Troy Printer UtilityTroy Printer Utility Basic Printer Utility OperationsPrinting Demo Pages Verifying Windows Font Support Verifying PCL 5e Communication Download File Downloading Files to the PrinterTo Repeatedly Download of a File to the Printer Obtaining Technical Assistance Introduction Accessing Using Troy Fonts Using Troy FontsFont Using the Troy Using the TroyUsing Printer Fonts Screen Fonts Micr Font Guidelines Font Character Mapping Determining a Character Mapping Accessing Unmapped CharactersStandard Ascii Character Set reference only 13B 12-Point Font Troy E-13B Troy Micr ETroy Micr Esc1QEscsØp5.Øh16.ØvØsØbØT Esc2QEscsØp6.ØØh22.ØvØsØbØT Troy Security Font Troy Font Spanish Troy Reverse Helvetica Font Troy Helvetica Rev Troy OCR-A Troy OCR-A Troy OCR-A Troy OCR-B Troy OCR-B Troy OCR-B Troy UPC-A Barcode Troy UPC-E Barcode Troy EAN-8 Barcode Troy EAN-13 Barcode Troy BC25 Barcode Troy BC39 Barcode Troy BC128 Barcode Troy Postnet Troy Postnet Reverse optional International Convenience Amount Fonts International Convenience Amount Fonts PCL Font Collection Section Section Section Section Section Trouble- shooting by Symptom TroubleshootingSection Section Section Section Section Section Section Uninstall Troy Screen Fonts Troy Support Files Software Uninstall ProceduresUninstall Troy Printer Utility Appendix a Installing Troy Font Card

4515, 4014 specifications

The TROY Group 4014 and 4515 represent a significant advancement in the domain of business printers, particularly targeting environments that demand high-volume document output with a focus on speed, quality, and reliability. These models are integral to organizations that prioritize efficiency while still requiring the flexibility to manage various printing tasks.

One of the standout features of the TROY Group 4014 and 4515 is their impressive print speed. The 4014 model can produce up to 40 pages per minute, while the 4515 can reach a staggering 55 pages per minute. This high-speed output is crucial for businesses that handle extensive printing needs, ensuring that workflows remain uninterrupted and productivity stays high.

Both models utilize advanced laser printing technology, which not only contributes to their rapid production speeds but also guarantees crisp, high-quality print output. With a print resolution of up to 1200 x 1200 dpi, users can expect sharp text and vivid images, making them suitable for a variety of document types, including professional reports, presentations, marketing materials, and more.

An important characteristic of the TROY Group 4014 and 4515 is their robust monthly duty cycle. These printers can handle heavy workloads, with a recommended monthly print volume of up to 12,000 pages for the 4014 and as high as 15,000 pages for the 4515. This capacity ensures that the printers remain operational even during peak business periods, reducing downtime and maintenance costs.

Both models also come equipped with user-friendly interfaces, featuring LCD displays that streamline the printing process. Additionally, they support various connectivity options, including USB, Ethernet, and wireless capabilities, allowing for easy integration into existing office networks and enabling mobile printing from various devices.

Security is another essential feature. TROY Group printers offer advanced printing security options that protect sensitive data, particularly important for organizations that adhere to strict compliance standards. This includes secure printing features that require user authentication before a document is released, ensuring that confidential information remains secure.

Overall, the TROY Group 4014 and 4515 printers offer a powerful combination of speed, quality, and security, making them ideal choices for businesses aiming to enhance their operational efficiency while maintaining high standards in document management.