TROY Group 4515, 4014 manual Section

Page 54

Section 4

Troubleshooting

Trouble- shooting by Symptom (cont.)

Your bank reports a high reject rate when processing your TROY MICR- printed documents.

NOTE: This section covers conditions not addressed above. You should also investigate all of the items described above as possible causes of bank rejects as well as the other ANSI MICR specifications not covered in this table.

A Non-TROY MICR toner was used.

The bank-of-deposit made a typing or imprinting error when they encoded the check AMOUNT onto the right end of the MICR line.

Your MICR paper is out of specification so that your documents tend to jam or tear inside bank processing equipment.

Documents were folded, spindled, or otherwise roughly handled before they reached the bank-of-deposit.

Your bank’s reader/sorter equipment is out of adjustment.

Print test documents using TROY MICR toner or consult the non-TROY manufacturer for assistance.

Ask your bank or one of the document testing facilities in the list following this table to determine if the MICR line error is in the TROY MICR-printed portion of the bank-encoded portion (many errors are bank induced).

Observe the condition of your processed checks. Refer to this guide for information on TROY and ANSI MICR paper specifications. Your paper vendor or bank may also provide assistance.

Consider sturdier MICR paper or improved check-handling processes with your regular recipients.

Ask your bank for assistance in determining the cause of your rejects.

Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A

4-7

Page 53 Page 55
Image 54
Page 53 Page 55
Contents Font Card Kit User’s Guide Acknowledgements Table of Contents Features Overview Using the Troy Printer UtilityUsing Troy Fonts TOC-3 Troubleshooting / Error Messages Appendix Troy Font Card InstallationIntroduction Troy Security FontsUsing the Troy Printer Utility Introduction Menu StructureBasic Printer Utility Operations Troy Printer UtilityPrinting Demo Pages Verifying Windows Font Support Verifying PCL 5e Communication Downloading Files to the Printer Download FileTo Repeatedly Download of a File to the Printer Obtaining Technical Assistance Using Troy Fonts Introduction Accessing Using Troy FontsUsing the Troy Font Using the TroyUsing Printer Fonts Screen Fonts Micr Font Guidelines Font Character Mapping Accessing Unmapped Characters Determining a Character MappingStandard Ascii Character Set reference only Troy Micr E 13B 12-Point Font Troy E-13BTroy Micr Esc1QEscsØp5.Øh16.ØvØsØbØT Esc2QEscsØp6.ØØh22.ØvØsØbØT Troy Security Font Troy Font Spanish Troy Reverse Helvetica Font Troy Helvetica Rev Troy OCR-A Troy OCR-A Troy OCR-A Troy OCR-B Troy OCR-B Troy OCR-B Troy UPC-A Barcode Troy UPC-E Barcode Troy EAN-8 Barcode Troy EAN-13 Barcode Troy BC25 Barcode Troy BC39 Barcode Troy BC128 Barcode Troy Postnet Troy Postnet Reverse optional International Convenience Amount Fonts International Convenience Amount Fonts PCL Font Collection Section Section Section Section Section Troubleshooting Trouble- shooting by SymptomSection Section Section Section Section Section Section Software Uninstall Procedures Uninstall Troy Screen Fonts Troy Support FilesUninstall Troy Printer Utility Installing Troy Font Card Appendix a

4515, 4014 specifications

The TROY Group 4014 and 4515 represent a significant advancement in the domain of business printers, particularly targeting environments that demand high-volume document output with a focus on speed, quality, and reliability. These models are integral to organizations that prioritize efficiency while still requiring the flexibility to manage various printing tasks.

One of the standout features of the TROY Group 4014 and 4515 is their impressive print speed. The 4014 model can produce up to 40 pages per minute, while the 4515 can reach a staggering 55 pages per minute. This high-speed output is crucial for businesses that handle extensive printing needs, ensuring that workflows remain uninterrupted and productivity stays high.

Both models utilize advanced laser printing technology, which not only contributes to their rapid production speeds but also guarantees crisp, high-quality print output. With a print resolution of up to 1200 x 1200 dpi, users can expect sharp text and vivid images, making them suitable for a variety of document types, including professional reports, presentations, marketing materials, and more.

An important characteristic of the TROY Group 4014 and 4515 is their robust monthly duty cycle. These printers can handle heavy workloads, with a recommended monthly print volume of up to 12,000 pages for the 4014 and as high as 15,000 pages for the 4515. This capacity ensures that the printers remain operational even during peak business periods, reducing downtime and maintenance costs.

Both models also come equipped with user-friendly interfaces, featuring LCD displays that streamline the printing process. Additionally, they support various connectivity options, including USB, Ethernet, and wireless capabilities, allowing for easy integration into existing office networks and enabling mobile printing from various devices.

Security is another essential feature. TROY Group printers offer advanced printing security options that protect sensitive data, particularly important for organizations that adhere to strict compliance standards. This includes secure printing features that require user authentication before a document is released, ensuring that confidential information remains secure.

Overall, the TROY Group 4014 and 4515 printers offer a powerful combination of speed, quality, and security, making them ideal choices for businesses aiming to enhance their operational efficiency while maintaining high standards in document management.
Top Page Image Contents