TROY Group 4014, 4515 manual Section

Page 49

Section 4

Troubleshooting

Trouble- shooting by Symptom (cont.)

600 dpi MICR font not used in MICR

No MICR font installed.

line (an incorrect font such as Courier

 

or Times Roman was used instead).

MICR mode disabled and an attempt

 

 

was made to use a TROY MICR font.

 

Software error.

 

MICR font requested orientation

 

(portrait or landscape) not installed in

 

the printer.

 

Non-TROY MICR font was used.

 

Font escape sequence coding error.

 

 

MICR clear band has magnetically

Border, signature, or other printing

chargeable printing besides the MICR

extends into MICR clear band on front

line on front or backside of document.

or back.

 

Laser-printed items extend into MICR

 

clear band on backside of the check.

 

 

Install the TROY Font DIMM and reprint the document.

Consult your software dealer.

Enable MICR mode by issuing the appropriate escape sequence via your check writing software.

Install the correct orientation of MICR font via system DIMM.

Use the TROY MICR font or consult the non-TROY MICR font manufacturer for assistance.

Verify the escape sequence accuracy.

Reformat your document design to ensure nothing besides the MICR line appears in the MICR clear band.

Reformat your document design or other laser-printed items so that there is no MICR information in the clear band on the backside of the check.

Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A

4-2

Image 49
Contents Font Card Kit User’s Guide Acknowledgements Table of Contents Using the Troy Printer Utility Features OverviewUsing Troy Fonts TOC-3 Appendix Troy Font Card Installation Troubleshooting / Error MessagesTroy Security Fonts IntroductionIntroduction Menu Structure Using the Troy Printer UtilityTroy Printer Utility Basic Printer Utility OperationsPrinting Demo Pages Verifying Windows Font Support Verifying PCL 5e Communication Download File Downloading Files to the PrinterTo Repeatedly Download of a File to the Printer Obtaining Technical Assistance Introduction Accessing Using Troy Fonts Using Troy FontsFont Using the Troy Using the TroyUsing Printer Fonts Screen Fonts Micr Font Guidelines Font Character Mapping Determining a Character Mapping Accessing Unmapped CharactersStandard Ascii Character Set reference only 13B 12-Point Font Troy E-13B Troy Micr ETroy Micr Esc1QEscsØp5.Øh16.ØvØsØbØT Esc2QEscsØp6.ØØh22.ØvØsØbØT Troy Security Font Troy Font Spanish Troy Reverse Helvetica Font Troy Helvetica Rev Troy OCR-A Troy OCR-A Troy OCR-A Troy OCR-B Troy OCR-B Troy OCR-B Troy UPC-A Barcode Troy UPC-E Barcode Troy EAN-8 Barcode Troy EAN-13 Barcode Troy BC25 Barcode Troy BC39 Barcode Troy BC128 Barcode Troy Postnet Troy Postnet Reverse optional International Convenience Amount Fonts International Convenience Amount Fonts PCL Font Collection Section Section Section Section Section Trouble- shooting by Symptom TroubleshootingSection Section Section Section Section Section Section Uninstall Troy Screen Fonts Troy Support Files Software Uninstall ProceduresUninstall Troy Printer Utility Appendix a Installing Troy Font Card

4515, 4014 specifications

The TROY Group 4014 and 4515 represent a significant advancement in the domain of business printers, particularly targeting environments that demand high-volume document output with a focus on speed, quality, and reliability. These models are integral to organizations that prioritize efficiency while still requiring the flexibility to manage various printing tasks.

One of the standout features of the TROY Group 4014 and 4515 is their impressive print speed. The 4014 model can produce up to 40 pages per minute, while the 4515 can reach a staggering 55 pages per minute. This high-speed output is crucial for businesses that handle extensive printing needs, ensuring that workflows remain uninterrupted and productivity stays high.

Both models utilize advanced laser printing technology, which not only contributes to their rapid production speeds but also guarantees crisp, high-quality print output. With a print resolution of up to 1200 x 1200 dpi, users can expect sharp text and vivid images, making them suitable for a variety of document types, including professional reports, presentations, marketing materials, and more.

An important characteristic of the TROY Group 4014 and 4515 is their robust monthly duty cycle. These printers can handle heavy workloads, with a recommended monthly print volume of up to 12,000 pages for the 4014 and as high as 15,000 pages for the 4515. This capacity ensures that the printers remain operational even during peak business periods, reducing downtime and maintenance costs.

Both models also come equipped with user-friendly interfaces, featuring LCD displays that streamline the printing process. Additionally, they support various connectivity options, including USB, Ethernet, and wireless capabilities, allowing for easy integration into existing office networks and enabling mobile printing from various devices.

Security is another essential feature. TROY Group printers offer advanced printing security options that protect sensitive data, particularly important for organizations that adhere to strict compliance standards. This includes secure printing features that require user authentication before a document is released, ensuring that confidential information remains secure.

Overall, the TROY Group 4014 and 4515 printers offer a powerful combination of speed, quality, and security, making them ideal choices for businesses aiming to enhance their operational efficiency while maintaining high standards in document management.