TROY Group 4515, 4014 manual Section

Page 50

Section 4

Troubleshooting

Trouble- shooting by Symptom (cont.)

MICR clear band has extra printing

Printer density setting is too dark.

(such as toner splatter) besides the

 

MICR line on front or backside of

Printer fusing unit is contaminated.

document.

 

 

Faulty MICR toner cartridge.

 

Use of non-TROY MICR toner

 

cartridge.

 

 

MICR line is skewed on document.

Your MICR paper was cut or

 

perforated inaccurately (lower edge of

 

paper is not perpendicular to the right

 

and left edges of paper).

 

Your MICR paper has changed

 

properties due to environmental

 

conditions in storage or handling.

 

Paper incorrectly loaded.

 

Faulty paper transport system in

 

printer.

 

 

Use TROY MICR defaults.

Refer to printer user’s manual for cleaning instructions.

Try another TROY MICR toner cartridge. If cartridge is faulty, return to the dealer.

Use a TROY MICR toner cartridge, or consult TROY Technical Support for assistance.

Measure your MICR paper and/or perforation lines to ensure your MICR- encoded documents fall within ANSI specifications for document size. Ask your paper vendor for correctly sized MICR paper.

Measure your MICR paper and/or perforation lines to ensure your MICR- encoded documents fall within ANSI specifications for document size.

If using MP tray, paper width guide should lightly touch right side of paper stack.

Try non-MICR paper to verify the problem. Contact TROY Technical Support if problem is verified on non- MICR paper.

Font Card Kit User’s Guide -- Document #50-70407-003 Rev. A

4-3

Image 50 TROY Group 4515, 4014 manual Section
Contents Font Card Kit User’s Guide Acknowledgements Table of Contents Using Troy Fonts Features OverviewUsing the Troy Printer Utility TOC-3 Troubleshooting / Error Messages Appendix Troy Font Card InstallationIntroduction Troy Security FontsUsing the Troy Printer Utility Introduction Menu StructureBasic Printer Utility Operations Troy Printer UtilityPrinting Demo Pages Verifying Windows Font Support Verifying PCL 5e Communication Downloading Files to the Printer Download FileTo Repeatedly Download of a File to the Printer Obtaining Technical Assistance Using Troy Fonts Introduction Accessing Using Troy FontsUsing the Troy Font Using the TroyUsing Printer Fonts Screen Fonts Micr Font Guidelines Font Character Mapping Accessing Unmapped Characters Determining a Character MappingStandard Ascii Character Set reference only Troy Micr E 13B 12-Point Font Troy E-13BTroy Micr Esc1QEscsØp5.Øh16.ØvØsØbØT Esc2QEscsØp6.ØØh22.ØvØsØbØT Troy Security Font Troy Font Spanish Troy Reverse Helvetica Font Troy Helvetica Rev Troy OCR-A Troy OCR-A Troy OCR-A Troy OCR-B Troy OCR-B Troy OCR-B Troy UPC-A Barcode Troy UPC-E Barcode Troy EAN-8 Barcode Troy EAN-13 Barcode Troy BC25 Barcode Troy BC39 Barcode Troy BC128 Barcode Troy Postnet Troy Postnet Reverse optional International Convenience Amount Fonts International Convenience Amount Fonts PCL Font Collection Section Section Section Section Section Troubleshooting Trouble- shooting by SymptomSection Section Section Section Section Section Section Software Uninstall Procedures Uninstall Troy Screen Fonts Troy Support FilesUninstall Troy Printer Utility Installing Troy Font Card Appendix a

4515, 4014 specifications

The TROY Group 4014 and 4515 represent a significant advancement in the domain of business printers, particularly targeting environments that demand high-volume document output with a focus on speed, quality, and reliability. These models are integral to organizations that prioritize efficiency while still requiring the flexibility to manage various printing tasks.

One of the standout features of the TROY Group 4014 and 4515 is their impressive print speed. The 4014 model can produce up to 40 pages per minute, while the 4515 can reach a staggering 55 pages per minute. This high-speed output is crucial for businesses that handle extensive printing needs, ensuring that workflows remain uninterrupted and productivity stays high.

Both models utilize advanced laser printing technology, which not only contributes to their rapid production speeds but also guarantees crisp, high-quality print output. With a print resolution of up to 1200 x 1200 dpi, users can expect sharp text and vivid images, making them suitable for a variety of document types, including professional reports, presentations, marketing materials, and more.

An important characteristic of the TROY Group 4014 and 4515 is their robust monthly duty cycle. These printers can handle heavy workloads, with a recommended monthly print volume of up to 12,000 pages for the 4014 and as high as 15,000 pages for the 4515. This capacity ensures that the printers remain operational even during peak business periods, reducing downtime and maintenance costs.

Both models also come equipped with user-friendly interfaces, featuring LCD displays that streamline the printing process. Additionally, they support various connectivity options, including USB, Ethernet, and wireless capabilities, allowing for easy integration into existing office networks and enabling mobile printing from various devices.

Security is another essential feature. TROY Group printers offer advanced printing security options that protect sensitive data, particularly important for organizations that adhere to strict compliance standards. This includes secure printing features that require user authentication before a document is released, ensuring that confidential information remains secure.

Overall, the TROY Group 4014 and 4515 printers offer a powerful combination of speed, quality, and security, making them ideal choices for businesses aiming to enhance their operational efficiency while maintaining high standards in document management.