UMAX Technologies Astra 4000 manual Macintosh Problems and Solutions

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4.If it is not present, insert the UMAX VistaScan CD-ROM into the CD-ROM drive and reinstall VistaScan.

5.Unplug the scanner cable from the back of the computer, and then plug it back into the USB port.

6.Verify there is power to the scanner.

7.If the scanner does not show up, and there is no change in the Device Manager, try another USB port. If the scanner still does not appear, contact your computer manufacturer.

Problem:

Your system resources are low. Your system resources are the amount of free resources your system can call on at a given time. This should be at 90% or above to run a scanner. Anything under 60% will cause system freezes or link fails when you attempt to access the scanner.

Solution:

Follow the steps below to determine if your system resources are too low to operate the scanner.

1.Click the My Computer icon using the right mouse button. A pop-up menu appears.

2.Click on Properties using the left mouse button.

3.Click the Performance tab (the fourth tab under System Properties).

4.Look in the System Resources area (the second section). This number should be above 90%.

5.If not, press and hold down the CTRL+ALT keys and tap the Delete key once. This brings up the Close Programs window.

6.You need to end all tasks running except the EXPLORER and SYSTRAY items. To end a task, highlight an item in the Close Programs window and click the End Task Button. Repeat this step for each task you want to end. The programs will return upon restart. Repeating this process may be necessary.

Macintosh Problems and Solutions

Problem:

When I daisy chain the scanner with other USB capable devices, I get a scanner error.

Solution:

Many Macintosh computers have at least two USB ports. We recommend that you connect your scanner directly to one of these ports. Daisy-chaining the scanner, or running the scanner through a hub, can cause the signal to be lost before it is communicated to your computer.

To make the troubleshooting process easier, disconnect your scanner from other USB capable devices or hubs when troubleshooting.

Problem:

I cannot get the scanner to install properly, or it does not run once it is installed.

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Contents Trademarks Astra 4000UTable of Contents Scanner Specifications……………………………………………………………………………………..47 HOW to GET HELP………………………………………………………….38Using Online Manuals……………………………………………………………………………………..38 Troubleshooting……………………………………………………………………………………………40Getting to Know Your Scanner Package ContentsIntroduction Unpacking the ScannerInstalling PhotoShop LE on Your PC Installing the SoftwareSystem Requirements Installing PhotoShop LE on Your Macintosh Installing the HardwareSetting Up General Information About Scanner ConnectorsConnecting the Hardware Interface Cables Macintosh Connection Connecting the Power AdapterMacintosh Scanning Your First Image With PhotoShop LETurning the Scanner Lamp On and Off General Setting VistaScan PreferencesColor Matching/Correction File Scan DestinationShow Ruler Tips HelpApplication PrinterMail FaxScanner Information VistaScan Beginner Window FeaturesPerforming the Preview Scan Selecting the Scan to Device or Application Defining the Type of Image to Scan VistaScan Advanced FeaturesChanging the Original Document Source Changing the Image Mode Resolution/File-Size Guidelines Changing the Resolution SettingUsing Custom Resolution Settings Changing the Descreen FeatureChoosing the Best Resolution for Your Scanning Project Recommended ResolutionsUsing Custom Descreen Settings Changing the Filter SettingChanging the Scale Factor Using Custom Scale SettingsUsing the Scan Control Unit Using the Auto Adjustment FeatureSelecting the Scan to Device or Application Using the Multiple Scan ModeUsing the Brightness Bar Using the Color Adjustment FeaturesAdjusting the Image Tones Rotating/Inverting an Image Adjusting the Color BalanceTo use VistaAccess from the PC Using VistaAccess Direct AccessTo use VistaAccess from the Macintosh Using VistaShuttle To use the copy utility Using the Umax Copy UtilityUmax Copy Utility Features Click Programs Click VistaScan Using VistaScan to Scan and Print ImagesClick Programs Select Presto! PageManager Using VistaScan to Scan a Photo to E-mailPage Click Programs Select the Caere Applications option Converting Scanned Text to Editable Text with OmniPageConverting Scanned Text with OmniPage LE Opening OmniPage LEOpening PhotoAlbum Creating an Album with Presto! PhotoAlbumClick Programs Select Presto! PhotoAlbum Creating a PhotoAlbum For PC Users Accessing the Umax VistaScan Online Manual Using Online ManualsAccessing the Adobe PhotoShop Online Manual Accessing the Caere OmniPage Online Manual Accessing the Presto! PageManager Online ManualDouble-click the Presto! PageManager 2.31.02 folder Windows 98/95 OSR2 Problems and Solutions TroubleshootingInstalling Acrobat Reader for Macintosh Users General Problems and SolutionsSelect Properties Click Settings Click Control Panel Macintosh Problems and Solutions System takes too long to scan Contacting Technical Support Cleaning Product Registration MaintenanceScanner Specifications Appendix A. Techinical Specifications

Astra 4000 specifications

UMAX Technologies has made significant strides in the technology landscape with its innovative offering, the Astra 4000. This advanced device stands at the intersection of cutting-edge technology and user-centric design, making it a noteworthy contender in the competitive tech market.

One of the standout features of the Astra 4000 is its powerful processing capabilities. Equipped with a high-performance processor, it ensures that users experience seamless multitasking and swift application launches. With its impressive RAM capacity, users can run multiple applications simultaneously without any lag, enhancing productivity and overall user experience.

The Astra 4000 also boasts a high-resolution display that delivers vivid colors and sharp images, making it perfect for both work and entertainment. Whether it's for graphic design, video editing, or simply streaming high-definition content, the display is optimized to provide exceptional clarity and brightness. This focus on visual excellence is complemented by advanced graphics processing, enabling rich visual experiences in gaming and multimedia applications.

In terms of connectivity, the Astra 4000 is designed for the modern user. It supports a variety of connectivity options, including Wi-Fi 6 and Bluetooth 5.0, providing faster internet speeds and improved connection stability. This extensive range of connectivity choices enables seamless communication with other devices and ensures that users can stay connected wherever they are.

Security is another area where the Astra 4000 shines. It incorporates biometric authentication features such as fingerprint scanning and facial recognition, providing users with enhanced security. This level of protection is increasingly necessary in today's digital landscape, where safeguarding personal information is paramount.

Additionally, UMAX Technologies has placed a strong emphasis on energy efficiency with the Astra 4000. The device is engineered to consume less power, thereby extending battery life without compromising performance. This makes it an excellent choice for users who are often on the go and need a reliable device that can last through long workdays or travel.

Lastly, UMAX Technologies provides robust customer support and regular software updates for the Astra 4000, ensuring that users have access to the latest features and enhancements. With its blend of advanced technology, user-centric features, and a strong focus on security and efficiency, the Astra 4000 is poised to redefine the user experience in its category.