Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Keyboard/Numeric Keypad Solutions

Some causes and solutions for keyboard/numeric keypad problems are listed in the following table.

Keyboard/Numeric Keypad

Problem

 

Probable Cause

 

Solution(s)

Embedded numeric

 

Num Lock function is not

 

Press the Shift+NumLk keys to

keypad on Notebook

 

enabled.

 

enable the Num Lock function and

keyboard is disabled.

 

 

 

embedded numeric keypad

 

 

 

 

(Num Lock light à is on).

 

 

 

 

 

Embedded numeric

 

External numeric keypad is

 

Disconnect the external numeric

keypad is disabled and

 

connected to the Notebook.

 

keypad from the Notebook.

Num Lock function is

 

 

 

 

on.

 

 

 

 

 

 

 

 

 

Memory Solutions

Some causes and solutions for memory problems are listed in the following table.

 

Memory

 

Problem

Probable Cause

Solution(s)

 

 

 

Memory count during Power-On Self-Test (POST) is incorrect.

“Out of Memory” message is displayed on the screen or insufficient memory error occurs during operation.

Optional memory expansion card is installed incorrectly, is incompatible with the Notebook, or is defective.

System ran out of memory for the application.

Too many TSR (terminate-and-stay-resident) applications are running.

Ensure that the optional memory expansion card is installed correctly, and then restart the Notebook.

Check the application documentation for memory requirements.

If necessary, install additional memory.

Remove from memory any TSR applications you do not need.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 27

Page 63
Image 63
HP 18XL381 Keyboard/Numeric Keypad Solutions, Memory Solutions, Keyboard/Numeric Keypad Problem Probable Cause Solutions