HP 18XL381 manual Power Solutions, Power Problem Probable Cause Solutions

Models: 18XL381

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Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Power Solutions

Some causes and solutions for power problems are listed in the following table. See also Battery Pack/Gauge Solutions in this chapter.

 

Power

 

Problem

Probable Cause

Solution(s)

 

 

 

Notebook will not turn

Notebook is not connected to

on and the battery

a power source.

pack is not inserted.

 

 

 

 

Power cords to the external

 

power source are unplugged.

 

 

 

Power adapter is defective.

 

 

Notebook turned off

System initiated Hibernation

while it was left

after a preset timeout.

unattended and the

 

Power ª icon is off.

 

 

 

 

System initiated Hibernation

 

due to a critical low-battery

 

condition.

 

 

 

System board is defective.

 

 

Insert battery or connect an external power source.

Ensure that power cords connecting the Notebook and the external power source are plugged in properly.

Replace AC Adapter and restart.

Turn on the Notebook.

Replace the battery pack with a fully charged battery pack, or connect the Notebook to an external power source. Then turn on the Notebook.

Replace the system board.

30 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

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HP 18XL381 manual Power Solutions, Power Problem Probable Cause Solutions