126

Troubleshooting

Printing Issues

Printing Issues

This section helps you identify possible issues with printing or print quality, the possible causes, and the recommended solutions.

Table 2 • Printing Issues

Issue

Possible Cause

Recommended Solution

 

 

 

General print quality

The printhead is dirty.

Clean the printhead. See Cleaning the Printhead

issues - The printed

 

on page 111 and Platen Cleaning and

image does not look

 

Replacement on page 114

right.

 

 

The printer is set at an incorrect

For optimal print quality, set the darkness to the

 

 

darkness level and/or print

lowest possible setting for your for bar codes and

 

speed.

balance that with graphic and text quality in your

 

 

application.

 

 

Don not set print speeds above the manufacture

 

 

maximum rated speed for your media or ribbon.

 

 

You may want to perform the Print Quality

 

 

Report on page 135 to determine the ideal

 

 

darkness and speed settings for your application.

 

 

See SETTINGS Menu on page 52 - DARKNESS

 

 

for how to change the darkness setting.

 

 

See SETTINGS Menu on page 52 - PRINT

 

 

SPEED for how to change the print speed.

 

 

 

 

You are using an incorrect

1. Switch to a different type of media or ribbon

 

combination of labels and

to try to find a compatible combination.

 

ribbon for your application.

1. If necessary, consult your authorized Zebra

 

 

reseller or distributor for information and

 

 

advice.

 

 

 

 

You maybe using the wrong

Verify the printer has the correct 100 Watt power

 

power supply.

supply that came with this printer.

 

 

 

 

The printhead has worn out.

Replace the printhead. The printhead is a

 

 

consumable item and will wear out due to

 

 

friction between the media and printhead.

 

 

Using unapproved media may shorten life

 

 

or damage your printhead.

 

 

 

 

The platen may need cleaning

Clean or replace the platen (drive) roller.

 

or replacement.

 

 

 

 

P1062653-002 Rev. A

ZD500 Series™ Thermal Transfer Printer User’s Guide

1/16/2014

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Zebra Technologies ZD500 manual Printing Issues, 126
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ZD500 specifications

Zebra Technologies ZD500 is a cutting-edge thermal transfer printer designed to meet the diverse needs of modern businesses requiring high-quality label, wristband, and tag printing. This printer is particularly favored in industries such as healthcare, retail, and logistics due to its superior performance, reliability, and advanced technology features.

One of the standout characteristics of the ZD500 is its exceptional print quality. With a printing resolution of up to 300 dpi, it ensures that labels and tags are sharp and legible. This is particularly important for barcodes, which need to be scanned accurately for efficient inventory management and tracking. The printer has a print speed of up to 6 inches per second, allowing for quick production of labels, which helps enhance workflow efficiency.

The ZD500 is equipped with a user-friendly interface, including a color touchscreen display that makes operation and navigation intuitive. This feature reduces the learning curve for new users and minimizes operational errors. Furthermore, its compact design allows for easy placement in various work environments without consuming valuable space.

Connectivity is another major highlight of the ZD500. It offers multiple connectivity options, including USB, Ethernet, and Bluetooth, making it versatile for different setups. This flexibility allows businesses to integrate the printer into their existing systems seamlessly. Additionally, Zebra's Link-OS environment supports printer management and configuration from any device, streamlining maintenance and improving productivity.

Security is a crucial concern in today’s digital landscape, and the ZD500 addresses this with robust security features. It includes secure wireless communication protocols, ensuring that sensitive data is protected during transmission.

In terms of durability, the printer is built to withstand the rigors of everyday use while remaining compact and portable. It also supports a variety of media types, giving users the freedom to print on different materials as needed. This adaptability makes the ZD500 an excellent choice for businesses that require customized printing solutions.

Overall, the Zebra Technologies ZD500 is a powerful and versatile thermal printer that combines high-quality output, user-friendly design, advanced connectivity options, and security features, making it a valuable asset for any organization looking to enhance its labeling capabilities.
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