128

Troubleshooting

Printing Issues

Table 2 • Printing Issues (Continued)

Issue

Possible Cause

Recommended Solution

 

 

 

Vertical drift in

The printer is out of calibration.

Calibrate the printer. See Manual Calibration -

top-of-form position

 

Media on page 75.

 

 

 

 

The platen roller is dirty.

Clean the printhead and platen roller. See

 

 

Cleaning the Printhead on page 111 and Platen

 

 

Cleaning and Replacement on page 114

 

 

 

Vertical image or

The printer is using

Set the printer for the correct media type

label drift

non-continuous labels but is

(gap/notch, continuous, or mark—see

 

configured in continuous mode.

SETTINGS Menu on page 52.- MEDIA TYPE)

 

 

and calibrate the printer, if necessary (see

 

 

Manual Calibration - Media on page 75).

 

 

 

 

The media sensor is calibrated

Calibrate the media in the printer. See Manual

 

improperly.

Calibration - Media on page 75.

 

 

 

 

The platen roller is dirty.

Clean the printhead and platen roller. See

 

 

Cleaning the Printhead on page 111 and Platen

 

 

Cleaning and Replacement on page 114.

 

 

 

 

The media or ribbon is loaded

Ensure that the media and ribbon are loaded

 

incorrectly.

correctly. See Loading Roll Media on page 20

 

 

and Loading Transfer Ribbon on page 23.

 

 

 

 

Incompatible media.

You must use media that meets the printer

 

 

specifications. Ensure that the inter-label gaps or

 

 

notches are 2 to 4 mm and consistently placed.

 

 

 

The bar code printed

The bar code is not within

Perform the Print Quality Report on page 135.

on a label does not

specifications because the print

Adjust the darkness or print speed settings as

scan.

is too light or too dark.

necessary.

 

 

 

 

There is not enough blank

Leave at least 1/8 in. (3.2 mm) between the bar

 

space around the bar code.

code and other printed areas on the label and

 

 

between the bar code and the edge of the label.

 

 

 

P1062653-002 Rev. A

ZD500 Series™ Thermal Transfer Printer User’s Guide

1/16/2014

Page 139 Page 141
Page 140
Image 140
Zebra Technologies ZD500 manual 128
Page 139 Page 141

ZD500 specifications

Zebra Technologies ZD500 is a cutting-edge thermal transfer printer designed to meet the diverse needs of modern businesses requiring high-quality label, wristband, and tag printing. This printer is particularly favored in industries such as healthcare, retail, and logistics due to its superior performance, reliability, and advanced technology features.

One of the standout characteristics of the ZD500 is its exceptional print quality. With a printing resolution of up to 300 dpi, it ensures that labels and tags are sharp and legible. This is particularly important for barcodes, which need to be scanned accurately for efficient inventory management and tracking. The printer has a print speed of up to 6 inches per second, allowing for quick production of labels, which helps enhance workflow efficiency.

The ZD500 is equipped with a user-friendly interface, including a color touchscreen display that makes operation and navigation intuitive. This feature reduces the learning curve for new users and minimizes operational errors. Furthermore, its compact design allows for easy placement in various work environments without consuming valuable space.

Connectivity is another major highlight of the ZD500. It offers multiple connectivity options, including USB, Ethernet, and Bluetooth, making it versatile for different setups. This flexibility allows businesses to integrate the printer into their existing systems seamlessly. Additionally, Zebra's Link-OS environment supports printer management and configuration from any device, streamlining maintenance and improving productivity.

Security is a crucial concern in today’s digital landscape, and the ZD500 addresses this with robust security features. It includes secure wireless communication protocols, ensuring that sensitive data is protected during transmission.

In terms of durability, the printer is built to withstand the rigors of everyday use while remaining compact and portable. It also supports a variety of media types, giving users the freedom to print on different materials as needed. This adaptability makes the ZD500 an excellent choice for businesses that require customized printing solutions.

Overall, the Zebra Technologies ZD500 is a powerful and versatile thermal printer that combines high-quality output, user-friendly design, advanced connectivity options, and security features, making it a valuable asset for any organization looking to enhance its labeling capabilities.
Top Page Image Contents