130

Troubleshooting

Communications Problems

Communications Problems

Table 4 identifies problems with communications, the possible causes, and the recommended solutions.

Table 4 • Communications Problems

Problem

Possible Cause

Recommended Solution

 

 

 

A label format was sent to

The communication

Check the printer driver or software

the printer but was not

parameters are incorrect.

communications settings (if applicable).

recognized. The DATA

 

 

 

If you are using serial communication, check

light does not flash.

 

 

the serial port settings. See PORTS Menu

 

 

 

 

on page 72.

 

 

 

 

 

If you are using serial communication, make

 

 

sure that you are using a null modem cable or

 

 

using a null modem adapter.

 

 

 

 

 

Check the printer’s handshake protocol setting.

 

 

The setting used must match the one being

 

 

used by the host computer. See PORTS Menu

 

 

on page 72 for the Host Handshake menu item.

 

 

 

 

 

If a driver is used, check the driver

 

 

communication settings for your connection.

 

 

 

A label format was sent to

The serial communication

Ensure that the flow control settings match the

the printer. Several labels

settings are incorrect.

host system.

print, then the printer

 

 

 

Check the communication cable length.

skips, misplaces, misses, or

 

 

 

 

Check the printer driver or software

distorts the image on the

 

label.

 

communications settings (if applicable).

 

 

 

A label format was sent to

The prefix and delimiter

Verify the prefix and delimiter characters. See

the printer but was not

characters set in the printer

LANGUAGE Menu on page 69 -COMMAND

recognized. The DATA

do not match the ones in the

CHAR and DELIMITER CHAR.

light flashes but no

label format.

 

printing occurs.

 

 

Incorrect data is being sent

Check the communication settings on the

 

 

to the printer.

computer. Ensure that they match the printer

 

 

settings.

 

 

 

 

 

If the problem continues, check the label

 

 

format.

 

 

 

P1062653-002 Rev. A

ZD500 Series™ Thermal Transfer Printer User’s Guide

1/16/2014

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Zebra Technologies ZD500 manual Communications Problems, 130
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ZD500 specifications

Zebra Technologies ZD500 is a cutting-edge thermal transfer printer designed to meet the diverse needs of modern businesses requiring high-quality label, wristband, and tag printing. This printer is particularly favored in industries such as healthcare, retail, and logistics due to its superior performance, reliability, and advanced technology features.

One of the standout characteristics of the ZD500 is its exceptional print quality. With a printing resolution of up to 300 dpi, it ensures that labels and tags are sharp and legible. This is particularly important for barcodes, which need to be scanned accurately for efficient inventory management and tracking. The printer has a print speed of up to 6 inches per second, allowing for quick production of labels, which helps enhance workflow efficiency.

The ZD500 is equipped with a user-friendly interface, including a color touchscreen display that makes operation and navigation intuitive. This feature reduces the learning curve for new users and minimizes operational errors. Furthermore, its compact design allows for easy placement in various work environments without consuming valuable space.

Connectivity is another major highlight of the ZD500. It offers multiple connectivity options, including USB, Ethernet, and Bluetooth, making it versatile for different setups. This flexibility allows businesses to integrate the printer into their existing systems seamlessly. Additionally, Zebra's Link-OS environment supports printer management and configuration from any device, streamlining maintenance and improving productivity.

Security is a crucial concern in today’s digital landscape, and the ZD500 addresses this with robust security features. It includes secure wireless communication protocols, ensuring that sensitive data is protected during transmission.

In terms of durability, the printer is built to withstand the rigors of everyday use while remaining compact and portable. It also supports a variety of media types, giving users the freedom to print on different materials as needed. This adaptability makes the ZD500 an excellent choice for businesses that require customized printing solutions.

Overall, the Zebra Technologies ZD500 is a powerful and versatile thermal printer that combines high-quality output, user-friendly design, advanced connectivity options, and security features, making it a valuable asset for any organization looking to enhance its labeling capabilities.
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