Troubleshooting

Ribbon Problems

129

Ribbon Problems

Table 3 identifies problems that may occur with ribbon, the possible causes, and the recommended solutions.

Table 3 • Ribbon Problems

Problem

Possible Cause

Recommended Solution

 

 

 

Broken or melted

Darkness setting too high.

1. Reduce the darkness setting. SeeSETTINGS

ribbon

 

Menu on page 52 - DARKNESS for how to

 

 

change the darkness setting.

 

 

2. Clean the printhead thoroughly. See

 

 

Cleaning the Printhead on page 111 and

 

 

Platen Cleaning and Replacement

 

 

on page 114.

 

 

 

 

The ribbon is coated on the

Replace the ribbon with one coated on the

 

wrong side and cannot be used

correct side. For more information, see Coated

 

in this printer.

Side of Ribbon on page 84.

 

 

 

Wrinkled ribbon

Ribbon was loaded incorrectly.

Load the ribbon correctly. See Loading Transfer

 

 

Ribbon on page 23.

 

 

 

 

The printhead or platen roller

Call a service technician.

 

may be installed incorrectly.

 

 

 

 

The printer does not

You maybe using non-approved

Get Zebra approved ribbon with a reflective

detect when the

media.

ribbon trailer.

ribbon runs out.

 

 

 

 

 

1/16/2014

ZD500 Series™ Thermal Transfer Printer User’s Guide

P1062653-002 Rev. A

Page 141
Image 141
Zebra Technologies ZD500 manual Ribbon Problems, 129

ZD500 specifications

Zebra Technologies ZD500 is a cutting-edge thermal transfer printer designed to meet the diverse needs of modern businesses requiring high-quality label, wristband, and tag printing. This printer is particularly favored in industries such as healthcare, retail, and logistics due to its superior performance, reliability, and advanced technology features.

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The ZD500 is equipped with a user-friendly interface, including a color touchscreen display that makes operation and navigation intuitive. This feature reduces the learning curve for new users and minimizes operational errors. Furthermore, its compact design allows for easy placement in various work environments without consuming valuable space.

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Security is a crucial concern in today’s digital landscape, and the ZD500 addresses this with robust security features. It includes secure wireless communication protocols, ensuring that sensitive data is protected during transmission.

In terms of durability, the printer is built to withstand the rigors of everyday use while remaining compact and portable. It also supports a variety of media types, giving users the freedom to print on different materials as needed. This adaptability makes the ZD500 an excellent choice for businesses that require customized printing solutions.

Overall, the Zebra Technologies ZD500 is a powerful and versatile thermal printer that combines high-quality output, user-friendly design, advanced connectivity options, and security features, making it a valuable asset for any organization looking to enhance its labeling capabilities.