141
Troubleshooting
Printer Diagnostics
1/16/2014 ZD500 Series™ Thermal Transfer Printer User’s Guide P1062653-002 Rev. A
Media Sensor Profile (Figure 4) The line labeled MEDIA (1) on the sensor profile
indicates the media sensor readings. The media sensor threshold settings is indicated by WEB
(2). The media out threshold is indicated by OUT (3).The upward spikes(4) indicate gaps
between labels (the web), the lines between the spikes (5) indicate where labels are located,
and the numbered line at the top (6) provides measurement in dots from the start of the
printout.
If you compare the sensor profile printout to a length of your media, the spikes should be the
same distance apart as the gaps on the media. If the distances are not the same, the printer may
be having difficulty determining where the gaps are located.
Figure 4 • Sensor Profile (Media Section)
1
2
3
4
6
4
5
4
5