Setup
Preparing and Handling Media
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P1062653-002 Rev. A ZD500 Series™ Thermal Transfer Printer User’s Guide 1/16/2014
Preparing and Handling Media
Carefully handling and storing media is important for the print quality in addition to using the
right media (such as Genuine Zebra™ Supplies) and the right printer, your Zebra ZD500
Series™ printer. If the media becomes contaminated or dirty, it can damage or degrade the
printhead or the printer, as well as, cause defects in the printed image (voids, streaks,
discoloration, compromise the adhesive, etc.).
During manufacturing, packaging, handling and storage, the outside length of media may
become dirty or contaminated when handled or dusty when stored. To prevent this type of
contamination, we ask you to remove the outside layer of the media roll or stack. This will
remove any contaminates or adhesive from labels or tape used to secure the media to the roll
that may transfer to the printer or printhead.

Media Storage Tips

• Store media in a clean, dry, cool, dark area.
• Direct thermal media is chemically treated to be heat sensitive. Direct sunlight or heat
sources may ‘expose’ the media.
• Do not store media with chemicals or cleaning products.
• Leave media in its protective packaging until it is to be placed in the printer for use.
• Many media types and label adhesives have a ‘shelf life’ or expiration date. Always
use the oldest, viable (non-expired) media first.