Troubleshooting

 

 

 

 

Error Messages

Table 1 • Error Messages (Continued)

 

 

 

 

 

 

Display/

Possible Cause

Recommended Solution

Indicator Lights

 

 

 

 

 

 

 

 

 

HEAD COLD

 

 

Caution • An improperly connected printhead data or

PRINTING HALTED

 

 

power cable can cause these error messages. The

 

 

 

printhead may be hot enough to cause severe burns.

THERMISTOR

 

 

Allow the printhead to cool.

 

 

 

 

REPLACE PRINTHEAD

The printhead data cable is not

Call a service technician to

 

properly connected.

hook up the printhead

STATUS light steady yellow

 

 

 

properly.

 

 

 

 

The printer shows one of these messages

The printhead has a faulty

Call a service technician to

or cycles between them.

thermistor.

replace the printhead.

 

 

 

 

 

 

The printhead temperature is

Continue printing while the

 

approaching its lower

printhead reaches the correct

 

operating limit.

operating temperature. If the

 

 

 

 

error remains, the environment

 

 

 

 

may be too cold for proper

 

 

 

 

printing. Relocate the printer

 

 

 

 

to a warmer area.

 

 

 

 

 

CUT ERROR

 

 

Caution • The cutter blade is sharp. Do not touch or

 

 

 

rub the blade with your fingers.

 

 

 

 

 

STATUS light steady red

The cutter blade is in the

The cutting blade is stopped.

 

media path. Cutter maybe

Needs service if cycling power

 

obstructed (jammed).

or running cut cycles with the

 

 

 

 

SGD cutter.clean_cutter

 

 

 

 

command can not clear the

 

 

 

 

obstruction. See the ZPL

 

 

 

 

Programming Guide for more

 

 

 

 

information..

 

 

 

 

 

OUT OF MEMORY

There is not enough memory

Free up some of the printer’s

to perform the function

memory by adjusting the label

STORING GRAPHIC

specified on the second line of

format or printer parameters.

 

 

the error message.

One way to free up memory is

OUT OF MEMORY

 

 

 

to adjust the print width to the

STORING FORMAT

 

 

 

actual width of the label

 

 

 

 

instead of leaving the print

 

 

 

 

width set to the default. See

OUT OF MEMORY

 

 

 

SETTINGS Menu on page 52 -

STORING BITMAP

 

 

 

PRINT WIDTH.

 

 

 

 

 

 

 

 

 

Ensure that the data is not

OUT OF MEMORY

 

 

 

directed to a device that is not

STORING FONT

 

 

 

installed or is unavailable.

 

 

 

 

 

 

 

 

 

If the problem persists, call a

 

 

 

 

service technician.

 

 

 

 

 

125

1/16/2014

ZD500 Series™ Thermal Transfer Printer User’s Guide

P1062653-002 Rev. A

Page 137
Image 137
Zebra Technologies ZD500 manual 125

ZD500 specifications

Zebra Technologies ZD500 is a cutting-edge thermal transfer printer designed to meet the diverse needs of modern businesses requiring high-quality label, wristband, and tag printing. This printer is particularly favored in industries such as healthcare, retail, and logistics due to its superior performance, reliability, and advanced technology features.

One of the standout characteristics of the ZD500 is its exceptional print quality. With a printing resolution of up to 300 dpi, it ensures that labels and tags are sharp and legible. This is particularly important for barcodes, which need to be scanned accurately for efficient inventory management and tracking. The printer has a print speed of up to 6 inches per second, allowing for quick production of labels, which helps enhance workflow efficiency.

The ZD500 is equipped with a user-friendly interface, including a color touchscreen display that makes operation and navigation intuitive. This feature reduces the learning curve for new users and minimizes operational errors. Furthermore, its compact design allows for easy placement in various work environments without consuming valuable space.

Connectivity is another major highlight of the ZD500. It offers multiple connectivity options, including USB, Ethernet, and Bluetooth, making it versatile for different setups. This flexibility allows businesses to integrate the printer into their existing systems seamlessly. Additionally, Zebra's Link-OS environment supports printer management and configuration from any device, streamlining maintenance and improving productivity.

Security is a crucial concern in today’s digital landscape, and the ZD500 addresses this with robust security features. It includes secure wireless communication protocols, ensuring that sensitive data is protected during transmission.

In terms of durability, the printer is built to withstand the rigors of everyday use while remaining compact and portable. It also supports a variety of media types, giving users the freedom to print on different materials as needed. This adaptability makes the ZD500 an excellent choice for businesses that require customized printing solutions.

Overall, the Zebra Technologies ZD500 is a powerful and versatile thermal printer that combines high-quality output, user-friendly design, advanced connectivity options, and security features, making it a valuable asset for any organization looking to enhance its labeling capabilities.