Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

Diagnostic Error Codes

Diagnostic error codes are displayed if the system recognizes a problem while running the Compaq Diagnostics program. These error codes help identify subassemblies that may be damaged or defective.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

Important: Retest the system after completing each step. If the problem has been resolved, do not complete any remaining steps.

Note: Some of the solutions provided in this chapter involve replacing Notebook components. Refer to the specific Removal and Replacement procedures later in this guide for each component.

Select error codes by number or type:

101 - 114: Processor Test (pg 10)

1701 - 1736: Hard Drive Test (pg 13)

200 - 215: Memory Test (pg 10)

2402

- 2418: Video Test (pg 15)

300

- 304: Keyboard Test (pg 11)

2419

- 2480: Video Test (pg 16)

401

- 403: Parallel/Printer Test (pg 11)

3206: Audio Test (pg 16)

501

- 516: Video Test (pg 14)

3301

- 6623: DVD or CD Test (pg 17)

600

- 699: Diskette Drive Test (pg 12)

8601

- 8602: TouchPad Test (pg 17)

1101: Serial Test (pg 12)

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 9

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HP 18XL381 manual Diagnostic Error Codes