Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

 

Display

 

Problem

Probable Cause

Solution(s)

 

 

 

 

Display has overheated.

 

 

Display is blank and

System is in Standby mode.

the Standby é icon is

 

flashing.

 

 

 

Notebook display is

Display function was switched

blank and the screen

to the external monitor.

on an external monitor

 

displays information.

 

 

 

Notebook display

The external monitor is set for

flashes or has garbled

1024 x 768 or higher

characters when

resolution and view is toggled

Notebook is connected

back to the Notebook display,

to external monitor.

which supports up to

 

800 x 600.

 

 

The light tubes on the

Improper backlight or display

edge of the display

cable connections.

panel do not light up at

 

all and the Power-On

 

Self-Test (POST)

 

completes on

 

startup.**

 

 

 

 

Defective inverter board.

 

 

 

Defective display cable.

 

 

 

Defective display panel.

 

 

 

Defective system board.

 

 

The light tubes on the

Defective system board.

edge of the display

 

panel do not light up at

 

all and the Power-On

 

Self-Test does not

 

complete on startup.**

 

 

 

Turn off the Notebook, and if necessary move it out of direct sunlight to allow it to cool.

Press any key or touch the TouchPad.

Press Fn+F3 to switch between the external monitor and the Notebook display (you may have to press more than once).

Restart the Notebook.

1.Check the display cable connections and retest.

2.Replace the display assembly.

Replace the display assembly.

Replace the display assembly.

Replace the display assembly.

Replace the system board.

Replace the system board.

**The backlight or its power circuitry has failed. If the backlight is not functioning, the POST result cannot be observed. Connect the unit to an external monitor before restarting the unit. If an external monitor is not available verify that POST is complete by opening and closing the display, listening for the single or double beep, and watching for the icons to turn on at the front of the Notebook.

24 TROUBLESHOOTING

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

Page 60
Image 60
HP 18XL381 manual Replace the display assembly Replace the system board