Keyboard Test Error Codes

Models: XL280, XL380, XL381,

and XL390

300-xx

301-xx

302-xx

304-xx

Failed ID Test

Failed Self-Test/Interface Test

Failed Individual Key Test

Failed Keyboard Repeat Test

The following steps apply to error codes

300-xx through 304-xx:

1.Check the keyboard connection. If disconnected, turn off the Notebook and reconnect the keyboard.

2.Replace the keyboard and retest.

3.Replace the system board and retest.

Parallel/Printer Test Error Codes

Error Code	Description	Recommended Action

401-xx

402-xx

403-xx

Printer failed or not connected

Failed Port Test

Printer pattern test failed

The following steps apply to error codes

401-xx through 403-xx:

1.Connect the printer.

2.Check power to the printer.

3.Install loopback connector on printer port and retest.

4.Check port and IRQ configuration.

5.Replace the system board and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 11

HP 18XL381 manual Keyboard Test Error Codes