Presario 1800/1800T Series

Models: XL280, XL380, XL381,

and XL390

TouchPad Interface Test Error Codes

Error Code	Description	Recommended Action

8601-xx

8602-xx

Mouse test failed

Interface test failed

The following steps apply to error codes

8601-xx through 8602-xx:

1.Replace the TouchPad and retest.

2.Replace the system board and retest.

DVD or CD Drive Test Error Codes

Error Code	Description	Recommended Action

3301-xx

3305-xx

6600-xx

6605-xx

6608-xx

6623-xx

DVD or CD drive read test failed

DVD or CD drive seek test failed

ID test failed

Read test failed

Controller test failed

Random read test failed

The following steps apply to error codes

3301-xx through 6623-xx:

1.Replace the DVD or CD media and retest.

2.Verify that the speakers cables are properly connected.

3.Verify that drivers are loaded and properly installed.

4.Replace the CD/DVD drive and retest.

5.Replace the system board and retest.

PRESARIO NOTEBOOK MAINTENANCE AND SERVICE GUIDE 1800 SERIES

TROUBLESHOOTING 17

HP 18XL381 manual Presario 1800/1800T Series