HP 1230 Fax manual Fax problems

		fax problems
fax problems
problem	solution
Fax transmission	•	If your fax contains a lot of graphics, it will take longer to send.
is slow.	•	If the phone line connection is “noisy,” it may cause the fax transmission
		to be slow.
	• If you selected a high resolution, consider using the standard resolution to
		send the fax faster. For information, see change resolution on page 21.
	• If you are you faxing in color it will take longer to send. Consider sending
		the fax in black and white.
	•	Contact the recipient to find out if something is wrong with the receiving
		fax machine. The receiving fax machine may have a problem. Or, the
		receiving fax may not be able to receive data at the same rate you are
		sending data. If the receiving fax modem speed is slower, it will take
		longer to send.
Pages of a fax I	•	Check to make sure there is paper in the input tray. For information, see
received are		load paper on page 6.
missing.	•	Check to see if the fax was sent correctly. Check with the sender to find
		out how many pages were sent. The sending fax machine may have
		failed to feed each page of the original.
Faxes are	•	Check to see if you are out of paper. If the HP Fax runs out of paper,
received, but are		incoming faxes are stored in memory. For information on loading paper,
not printing.		see load paper on page 6. For information on faxes stored in memory,
		see set backup fax reception on page 27 and reprint faxes in memory
		on page 27.
	•	Check to see if you have a paper jam. If the HP Fax is unable to print
		because of a paper jam, incoming faxes are stored in memory. For
		information on paper jams, see avoid jams on page 10 and paper jams
		on page 45. For information on faxes stored in memory, see set backup
		fax reception on page 27 and reprint faxes in memory on page 27.
Pages of a fax I	•	Make sure each page of your original was picked up separately from the
sent are missing.		ADF. Sometimes pages are missing because two or more pages of your
		original fed into the ADF at the same time. Try re-sending the fax and
		make sure each page feeds separately.
	•	Check with the recipient to see if there is a problem with the receiving fax
		machine.

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