troubleshooting help

problem

solution

The paper has

Grasp the leading edge of the paper and pull the paper out through the

jammed where it

output tray.

exits the HP Fax.

Note: If you turned the HP Fax off before clearing the paper jam, turn it

 

 

back on, and then restart your output job.

 

 

tips to avoid paper jams

•Make sure the input tray is not overfilled. The input tray capacity varies depending on the type of paper you are using.

•Check that the input tray is in place.

•Do not add paper to the input tray while the HP Fax is printing.

•Use recommend paper types, see recommended papers on page 7.

•Do not let paper stack up in the output tray. The paper type and the amount of ink used affect the output tray’s capacity.

print cartridge problems

problem

resolution

 

The self-test report

Clean the print cartridges.

shows streaking

1

Press Setup until 5:Maintenance appears, and then press Enter.

or white lines

2

Press

until 1:Clean Print Cartridges appears, and then press Enter.

through one or

more of the

 

If copy or print quality still seem poor after you clean the print

colored bars.

 

cartridges, replace the print cartridge that is affected. For information,

 

 

see replace the print cartridges on page 40.

46

hp fax 1230