get hp fax 1230 series support

7Remove the front-panel cover as

follows:

a. Slip your hand into the ADF, behind the front panel, and lift up.

b. Insert a small screwdriver into the round hole behind the keypad and press firmly to pop off the front panel.

8 Retain the front-panel cover. Do not return the front-panel cover with the unit.

9If available, pack the unit for shipment using the original packing materials or the

packaging materials that came with your exchange unit.

If you do not have the original packaging materials, please use other adequate packaging materials. Shipping damage caused by improper packaging or improper transportation is not covered under the warranty.

10Include the following items in the box:

A brief description of symptoms for service personnel (samples of print quality problems are helpful).

A copy of the sales slip or other proof of purchase to establish the warranty coverage period.

Your name, address, and a phone number where you can be reached during the day.

11Place the return shipping label on the outside of the box.

hp fax 1230 series warranty

Duration of Limited Warranty (hardware and labor): 1 Year

Duration of Limited Warranty (CD media): 90 Days

Duration of Limited Warranty (ink cartridges): 90 Days

warranty service

express service

To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 71 for steps to take before calling Customer Support.

74

hp fax 1230 series