quality problems

 

 

problem

solution

The printout is

Check the following:

blank.

• Did you place the original print-side down? Make sure that you placed

 

your original print-side down in the automatic document feeder (ADF).

 

For information on loading originals, see load originals on page 5.

•Print a self-test report to determine the problem. For information, see print a self-test report on page 39.

–If the report has missing colors, clean the print cartridges. For information, see clean the print cartridges on page 41.

–If you are printing black text and a blank page comes out of the HP Fax, your black cartridge is empty. For information on replacing print cartridges, see replace the print cartridges on page 40.

–If you are printing a color document and the color does not print correctly, one or more of the colors in the color cartridge are low. For information on replacing print cartridges, see replace the print cartridges on page 40.

•Do you need to adjust the copy settings? If you are making a copy, check the lighter/darker feature. For information on adjusting the copy settings, see make copies lighter or darker on page 34.

quality problems

problem

solution

Colors are

Check the setting for the type of document you are copying. Color documents

bleeding into

may use excess ink.

each other.

– Try using the Normal setting or use HP Premium Papers. For

 

information, see increase copy speed or quality on page 34.

 

– Check to see that the paper type is suitable for this HP Fax. For

 

information, see recommended papers on page 7.

 

 

Ink is not filling

Check the following:

the text or

• Is the paper type set correctly? When copying on transparencies or other

graphics

special paper types, select the corresponding paper-type setting. For

completely when

information, see recommended papers on page 7 and set the paper

printing.

type on page 8.

 

• Print a self-test report to check if the print cartridges need to be cleaned

 

or replaced. For information, see print a self-test report on page 39.

 

– If ink is not filling the patterns completely, clean the print cartridges.

 

For information, see clean the print cartridges on page 41.

 

– If cleaning does not help, replace the print cartridges. For

 

information on replacing print cartridges, see replace the print

 

cartridges on page 40.

 

 

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