Product Support

Chapter 8

Product Support & Warranty Information

If you experience any problems with your Wasp W-300 Printer that you are unable to resolve, call for technical assistance at (214) 547-4100, Monday through Friday, 8:00 AM - 5:00 PM Central Standard Time. Our web site is

www.waspbarcode.com

You may also contact us in writing at:

Wasp Bar Code Technologies

1400 10th Street

Plano, TX 75074

(214)547-4100

(214)547-4101 Fax

Warranty Information

Wasp W-300 Printer is warranted against defects in workmanship and materials for a period of one year from the date of shipment, provided that the product remains unmodified and is operated under normal and proper conditions.

Note: W-300 print heads are warranted for 90 days against defect in workmanship. Print heads will be replaced during the 90 day period once it is determined that the print head is defective.

This warranty is limited to repair or replacement at Wasp Technologies’ option, with reasonable promptness after being notified. These provisions do not prolong the original warranty term for any product which has been repaired or replaced by Wasp Technologies.

This warranty applies to the original owner and does not extend to any product which has been subject to misuse, neglect, accidental damage, unauthorized repair, or tampering.

No other express warranty is given. The replacement or repair of a product is your exclusive remedy. Any other implied warranty of merchantability or fitness is limited to the duration of this written warranty. Some states, provinces, and countries do not allow how long an implied warranty lasts, so the above limitation may not apply to you.

In no event shall Wasp Technologies be liable for consequential damages. Some states, provinces, and countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.