Vivotek PZ6122, PZ6112 manual Appendix, Troubleshooting

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Appendix

A. Troubleshooting

Status LED

After powering up, the Network Camera performs a self-diagnostic to detect any hardware defects. The following table lists the LED patterns in general. In case of any fatal error, the LED will blink in a pattern other than those below.

Condition	LED color

During self-diagnostic after power on	Blink in interchanged green and red

Ethernet signal is lost	Red LED is off till Ethernet is detected

Before network is setup	Steady green till IP address is confirmed

After network is setup	Blink green every second

Any hardware failure	Other patterns

Restoring the factory defaults

will erase any previous settings. Reset or restore the system after power on.

Reset and Restore

At the left side of the camera there is a button hidden in the pinhole as shown in the picture. It is used to reset the system or restore the factory default settings. Sometimes resetting the system sets the system back to normal state. If the system problems remain after reset, restore the factory settings and install again.

RESET: Poke the wrench to click on the button.

RESTORE: 1. Poke the wrench to press on the button continuously. 2. Wait for self-diagnostic. During the diagnostic period, the red & green lights will flick for several times. 3. Withdraw the wrench when all the lights are off.

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Contents Page Technical@vivotek.com Before You Use This Product Package Contents Table of Contents Smtp FTP Definitions in ConfigurationAppendix To install in Ethernet Hardware InstallationDI+ Software Installation 886-2-82455282 F 886-2-82455282 F 886-2-82455282 F Installing Plug-in Initial Access to the Network CameraCheck Network Settings Add Password to Prevent Unauthorized Access Authentication How to UseMain Screen with Camera View Primary User’s CapabilitiesConfiguration Camera viewPan/tilt/zoom control buttons CCD control buttons There are four settings for the client side Client Settings886-2-82455282 F Fine-tuning for Best Performance Administrator’s CapabilitiesOnly Quality Images Will Do For Best Real-time Video ImagesSelect for Motion Jpeg Somewhere Between Real-time and Clear ImagesOpening Accounts for New Users Protect Network Camera by PasswordsMore Flexible Options for Viewers Demo on Multiple Sites Mid-scale ServiceProduct Demo for E-business Large-scale Service Build a Multimedia Web Attraction SiteIf the web space has FTP service If the web space has no FTP service Image URL Build a Security Application Send Snapshots When Motion is Detected 886-2-82455282 F Definitions in Configuration System Parameters User Group Administration 886-2-82455282 F Edit User Network Settings GeneralGet IP address automatically & Use fixed IP address Streaming HttpDdns & UPnP 886-2-82455282 F Smtp Mail & FTP886-2-82455282 F 886-2-82455282 F Video Codec Parameters 886-2-82455282 F Image Settings CCD Settings 886-2-82455282 F 886-2-82455282 F Audio 886-2-82455282 F Motion Detection Preset function area Camera ControlCamera control area 886-2-82455282 F Camera control area Preset function area Application Setup Weekly ScheduleEvent Operation Sequential Operation 886-2-82455282 F Viewing System Parameters Factory DefaultFactory default Viewing System LogRemote Controller Appendix Troubleshooting886-2-82455282 F 886-2-82455282 F 886-2-82455282 F Pan/Tilt/Zoom Data Cleaning the LensTilt speed Zoom times URL Commands of the Network CameraStyle Convention OverviewGeneral CGI URL Syntax and Parameters Get Server Parameter ValuesMethod GET/POST Parameter pair Set Server Parameter ValuesNosync Available Parameters on the ServerTurn on automatic do restoration Resetip Enable to get ipaddress, subnet, router Wrestart Dns2 User name for primary FTP server, max MPEG4 Set maximum frame rate to 25 fps Ntsc & Cmos Your dynamic hostname Characters Usernameemail Auto iris Drive the Digital Output Return Query Status of the Digital InputCapture Single Snapshot Privilege=dido&privilege=listen Account ManagementSystem Logs Upload File firmware Configuration FileCamera Control Recall System Information Preset Locations Networking Technical SpecificationsLiability Electromagnetic Compatibility EMC