The printing does not start at the top of the label, or misprinting of one to three labels.
■The media may not be threaded under the media guides. Refer to “Loading the Media” on page 9.
■The printer needs to be calibrated. Refer to “Auto Calibration” on page 11.
A label format was sent to, but not recognized by, the printer.
■Is the printer in pause mode? If so, press the feed button.
■If the status LED is on or flashing, refer to “What the Status LED is Telling You” on page 33.
■Make sure the data cable is correctly installed.
■A communications problem has occurred. First, make sure that the correct communications port on the computer is selected. Refer to “Communicating with the Printer” on page 15.
Print out is only programming codes, unexpected characters, or has no printing at all.
■Print a status report to check if line mode is active.
■With programming, use the <LF>OEPL1<LF> command switch to line mode. Use the <ESC>EPL2 command to switch to page mode.
■To manually switch between modes, perform these steps: Turn printer power off.
Hold the feed button while turning printer power on. When the light starts flashing, release the feed button.
When the light starts flashing again, press and hold the feed button. When the light turns steady amber, release the feed button.
When the light turns steady green, the mode is changed. Verify the mode by printing and inspecting a status report.
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