Panasonic DP-2310, DP-3010 Problem Solving, Troubleshooting, Check Action, Unit Does Not Operate

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Problem Solving

Troubleshooting

Check

Action

Unit Does Not Operate

Does the display light?

Does the Energy Saver key flash (or light) and displays are turned OFF?

(See page 48)

Does any of the U## codes and messages appear on the display?

(U1, U4, U6, U7, U11....etc.)

Does the Add Staples indicator and message appear on the display?

Does the Add Paper indicator and message appear on the display? ()

Does the paper misfeed indicator and message appear on the display? ()

Does E#-## indicator and message appear on the display?

The machine would not accept the next job during operation, instructed job would not be accepted for a long time period or job would not be completed.

Light Copies

Does the exposure indicator say “LIGHTER”?

Does the Add Toner indicator and message appear on the display? ()

Check if the Power Switches (Main Power Switch on the back and Power Switch on the Left Side of the machine) are turned ON and if the power cord is plugged into the AC outlet.

Press Energy Saver key on the control panel.

Perform actions in accordance with each message.

Add Staples (See page 12)

Remove all jammed staples. (See page 13)

Add paper. (See page 10)

Remove the misfed paper. (See pages 14 - 17)

Turn the Power Switch on the Left Side and the Main Power Switch on the Back of the machine to the OFF and ON. If the error code does not clear, call your Service provider.

Turn the Power Switch on the Left Side and the Main Power Switch on the Back of the machine to the OFF and ON.

Touch the “DARKER” button.

Replace the Toner Bottle. (See pages 12 and 13)

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Contents Function Making Copies Before Starting Operating InstructionsEnglish Others Useful Office Functions Getting To Know Your MachineDP-2310/3010 Operating Instructions Operating Instructions Outline Symbols/Icons Before Starting Making CopiesProblem Solving Table of ContentsAccessories FunctionPrecautions Laser SafetyHandling Inner Tray Paper HolderVentilation Operation Chart Quick Operation ChartCopy Jobs User Error Codes U Code Replacing Toner Bottle/Replacing Toner Waste ContainerJammed When the Staple is jammedStaple Case New Empty Staple Cartridge StapleRemoving a Misfed Paper Automatic Duplex Unit Removing a Misfed Paper Paper Entry Area/1st Paper TrayRemoving a Misfed Paper Paper Transport Area Removing a Misfed Paper 2nd/3rd/4th Paper TrayTransport Cover Latch∗ Right Paper Clearing Knob Heat Roller Cover Misfed PaperRight Cover Feed Cover Removing a Misfed Paper ADF Removing a Misfed Paper 1-Bin FinisherUpper Cover Misfed Paper Exit UnitRemaining Misfed Paper Copies Before Starting Energy StarTouch Panel Keypad Control PanelSize Keys Display Touch Panel Display Job Status IndicatorCopy SIZE/LEDGER Contents Touch Panel Display IndicationsBasic Menu Using the ADFMaking Copies Copying the Same Size OriginalsFrom ADF/i-ADF FeaturesPosition of the originals Automatic Original Feeding Duplex Copying Insertion/OverlayTandem/Remote Copying Copying with Preset RatiosProof Copying Remote CopyingCopy Size For Tandem For RemoteTandem/Remote Copy Settings Editing Tandem/Remote Copy Settings RegistrationTandem/Remote Copy Settings Deleting Button Names on the Keyboard Job Job QueueCompletion Notice Select the jobsTo reset the Completion Notice, press the Cancel button Sided 2-Sided, 2-Sided 1-Sided, 2-Sided 2-Sided Copy Sided/Original CopyBook 2-Sided Copy Sided Print Booklet Copy 1 Copy1 Copy Sided Copy Original Copy Multi-Size Feeding Job Build and Sadf ModeCombination of Multi-Size Feeding Number Copies Select Sorting/Finishing settings Sort/Finish When using Sort ModeStaple Position Bin For DA-FS300Bin Finisher DA-FS300 Paper Capcity 20 lb PaperAuto Zoom Zoom/EffectsZoom EdgeOr Keypad Image Repeat MarginCentering InverseMargin area Or Keypad Paper Size Number Paper Tray Stamping Page Numbering Stamping Issue Number StampingStamping Date Stamp Orientation KeypadInsertion Insertion/OverlayCover OHP InterleavingCover Page mode File Edit Insertion/Overlay/Job MemoryOverlay Form OverlayCopies To recall a job stored in memorySkyshot Mode Other FeaturesEnergy Saver Power Save Mode, Sleep/Shutdown Mode Concurrent CopyingManual Skyshot Mode Interrupt ModePlaten Upper Left Corner General Settings Using Function Modes to Change the Initial Copy ModesProcedure FunctionPrinter Settings Copier SettingsWhen Optional accessories are installed Scanner Settings Copier Settings General SettingsScreen Modes Function Initial Setting Jbig Scanner SettingsMH, MR, MMR, Jbig Printer Settings LetterA4R For Key OperatorB5R Modes Function Initial Setting LEDGER, LEGAL, LETTER, LETTER-R Printer Settings Memo For Example Changing the Auto Contrast SettingWeekly Timer Changing the Paper SizeID Code 4-digit Department Counter Network SettingsFor Total Counter For Identification Code For Department Counter For Maximum Prints Selections First Combined Function TableOthers Next SelectionsComponents AccessoriesSupplies Document Scanning Network Scanner OptionDocument Scanning/Address Book Adding your PC or DD Server IP AddressCD-ROM Editing your PC or DD Server IP Address Erasing the AddressNetworkScanner Option Check Action Problem SolvingTroubleshooting Unit Does Not OperatePlaten Sheet Copier CareMarked Copies Platen glassReplacing the Battery Set the date and timeUsed Others SpecificationsDP-2310/3010 Copier 3rd/4th Paper Feed Module DA-DS303/DA-DS304 ADF StandardBin Finisher DA-FS300 ADFIndex Manual Exposure Select Buttons Important Information Page Warranty