Panasonic CF-73 Series appendix Dealing with Problems Summary, Starting Up

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Dealing with Problems (Summary)

When a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to be related to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact Panasonic Technical Support. ( page 42) You can use the PC Information Viewer to check the computer’s usage status. ( “Dealing with Problems (Advanced)”)

Starting Up

The power indicator is not

Check the cable connection for the AC adaptor.

lit

Check to see if a charged battery is properly inserted.

 

Remove the battery pack and disconnect the AC adaptor, then connect them again.

The computer does not op-

The computer may not operate when certain USB devices are connected.

erate when a USB device is

Disconnect the USB device, or set [Legacy USB Support] to [Disable] in [Advanced]

connected

menu of the Setup Utility.

 

 

[Enter Password] is displayed

Input your Supervisor Password or User Password. If you have forgotten it, contact

 

Panasonic Technical Support.

 

 

POST Startup Error(s) is

 

 

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displayed

 

 

 

 

 

 

 

Windows startup, or an op-

Press F9 in the Setup Utility (

 

 

 

“Setup Utility”). This will restore the Setup

 

eration is extremely slow

Utility’s settings to their default values (except the password settings). Then, the Setup

 

Utility must be run once again for you to input the appropriate operating environment

 

settings. (The processing speed depends on the application software used, so this opera-

 

tion may not cause the processing speed to increase.)

 

If you install resident software after purchasing this computer, disable the resident software.

 

When Indexing Service is enabled, Windows operation becomes slower.

 

Disable Indexing Service in the following menu.

 

[start] - [Search] - [Change preferences] - [Without Indexing Service]

The date and time are incor-

You can set the date and time using the following menu.

rect

[start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]

 

When the computer is connected to a LAN, confirm the date and time of the server.

 

If you continue to experience problems, the internal battery maintaining the clock may

 

need to be replaced. Contact Panasonic Technical Support.

 

This computer will not correctly recognize the date and time starting from the year 2100 A.D.

When resuming from the

Even when a password has been set in [Security] menu of the Setup Utility, [Enter Pass-

standby or hibernation

word] does not appear when the computer resumes from the standby or hibernation mode.

mode, [Enter Password]

If you want to use the security function when using the standby or hibernation mode, use

does not appear even if a

the Windows password as follows:

 

 

password has been set in the

1 Select [start] - [Control Panel] - [User Accounts], and select the account for which the

Setup Utility

 

 

password will be set.

 

 

 

2 Select [Create a password], input the password, and then [Create Password].

 

3 Add the check mark for [Prompt for password when computer resumes from standby]

 

 

 

in [Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].

When the administrator

If you have created a password reset disk (

 

page 14), a message is displayed when you

 

password is forgotten

fail to correctly enter the password. Follow the message’s instructions and set the pass-

 

word again by using the password reset disk.

 

If you have not created a password reset disk, after reinstalling, setup Windows and then

 

set the password again.

 

 

When “Remove disks or

This means a floppy disk that does not contain system startup information has been left in

other media. Press any key

the floppy disk drive. Remove the floppy disk, and press any key.

to restart”(or a similar mes-

This message may appear when certain USB devices are connected. Remove the USB

sage) is displayed

device, or set [Legacy USB Support] in [Advanced] menu of the Setup Utility to [Disable].

 

If the message still appears even after trying the above two measures, this may be an indica-

 

tion that some type of hard disk failure has occurred. Contact Panasonic Technical Support.

[ E x e c u t i n g B a t t e r y

When Windows is shut down during the Battery Recalibration procedure, if you select

Recalibration] screen is dis-

[Cancel] in the [End Program] screen, Windows shutdown is aborted. In this case, Battery

played

Recalibration will begin the next time the computer is started.To start up Windows, turn

 

off the computer by pressing the power switch, and then turn it back on again.

 

 

 

 

 

 

 

 

Troubleshooting

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Contents Operating Instructions Illustrations and Terminology in this Manual IntroductionCopyright Disclaimer Trademarks EnterFor U.S.A Read Me FirstFCC Regulation Notice for modem This equipment contains a FCC approved modemFor Canada Read Me FirstIndustry Canada IC Notice for modem Industry Canada For EuropeRF Exposure Warning For models with a CE mark on the bottom of the computerInformation to the User Lithium BatteryCD/DVD Drive Caution PrecautionsUsage Precautions Battery Pack Names and Functions of Parts Names and Functions of Parts First-time Operation Turn the computer over and insert the battery packConfirm the inclusion of all parts Read the Limited USE License AgreementSetup Windows Connect your computer to a power outletFirst-time Operation Open the displayCreate a new account When creating a new user accountSecurity Center Information for Windows XP Resetting the passwordCalibrate the touchscreen This concludes the first-time use operation guidelinesStarting Up/Shutting Down Latch Power Indicator Power SwitchStarting Up Situation ActionStarting Up/Shutting Down Setup UtilityLog on to Windows Select your applicationTo shut down using the keyboard Shutting Down power off your computerWhen you leave the computer or interrupt your work To quickly resume computer operation after shutting downWork Surface Right Button Left Button Touch PadFunction Operation Moving the Cursor Tapping/Clicking Tapping clickingReference Manual / Important Tips Reference ManualReference Manual Important TipsUseful Information MaintenanceUsage Environment HandlingSecurity Center/Antivirus Protection What is Windows Security Center?Areas excluding the display Useful Information Windows UpdateComputer Viruses Saving Data on the Hard DiskWhen Changing Hard Disk Partitions When Using Peripheral DevicesWhen Disposing of or Transferring Ownership of This Device Wireless LAN only for models with wireless LANTo run the Setup Utility List of Error CodesError Code/Message Starting Up Dealing with Problems SummaryEntering Password Dealing with Problems SummaryDisplay NumLkShutting Down Reinstalling B’s Recorder/B’s CLiP Battery IndicatorTouch Pad / Touchscreen SD Memory Card Fast User Switching FunctionOthers Before Reinstallation Reinstalling SoftwareReinstalling PreparingChanging the drive letter If the following message appears, press REtary rights in the product About Intel software productsLicence Contrat de licence d’usage limitéTermes, clauses et conditions Before Using a Hard Disk Backup Function Hard Disk Backup FunctionPreparing Create a Backup Area Backing Up and Restoring Data Hard Disk Backup FunctionAt the confirmation message, select Yes and press Enter To disable the hard disk backup function Hard Disk Data Erase Utility ProcedureMain Specifications SpecificationsWireless LAN only for models with wireless LAN SpecificationsOperating System SoftwareLimited Warranty Panasonic Computer and Peripherals Limited Warranty Panasonic Computer Solutions Company Panasonic Canada Inc