Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software prob- lem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support ( | page 56). You can also check the computer’s | ||
status in the PC Information Viewer | |||
( | Reference Manual “Checking the Computer’s Usage Status”). | ||
| Starting Up |
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Cannot start up. | Connect the AC adaptor. | ||
The power indicator | Insert a fully charged battery. | ||
or battery indicator | Remove the battery pack and the AC adaptor, then | ||
is not lit. | connect them again. | ||
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| If a device is connected to the USB port, disconnect | |
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| the device, or set [Legacy USB Support] to [Disabled] | |
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| in the [Advanced] menu of the Setup Utility. | |
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| ( | Reference Manual “Setup Utility”) |
The power is turned | The computer is warming up before start up. Wait for | ||
on but “Warming up | the computer to start up (takes up to 30 minutes). If, | ||
the system (up to 30 | “Cannot warm up the system” is displayed, the com- | ||
minutes)” appears. | puter failed to warm up and does not start. In this case, | ||
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| turn off the computer, leave it in an environment of | |
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| 5 °C {41 °F} or higher temperature for about an hour, | |
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| and then turn on the power again. | |
Cannot turn on the | Leave it in an environment of 5 °C {41 °F} or higher | ||
computer. | temperature for about an hour, then turn on the power | ||
The computer does | again. |
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not resume from |
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sleep |
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( | ) / |
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standby |
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( | ). |
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(The power indica- |
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tor blinks quickly in |
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green.) |
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| Press and hold the power switch for four seconds or | |
The computer does | longer to shut down the computer forcibly (Data not | ||
not enter sleep | saved will be lost). Then disable the screen saver. | ||
mode while the |
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screen saver is |
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running. (The |
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screen stays black.) |
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Troubleshooting
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