Troubleshooting (Basic)
Troubleshooting
Starting Up
You have forgotten | Supervisor Password or User Password: Contact Pana- | ||
the password. | sonic Technical Support ( page 56). | ||
| Administrator password: |
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| If you have a password reset disk, you can reset the | ||
| administrator password. Set the disk and enter any | ||
| wrong password, then follow the | ||
| tions and set a new password. |
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| If you do not have a password reset disk, reinstall | ||
| ( | page 34) and set up Windows, and then set a new | |
| password. |
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| The user name (account name) includes an “@”. | ||
Cannot log on to | If another user account exists: |
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Windows. (“The | Log on to Windows using another user account, and | ||
user name or pass- | delete the account that includes “@”. | ||
word is incorrect” is | Then create a new account. |
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displayed.) | If no other account name exists:. | ||
| You need to reinstall Windows ( | page 34). | |
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“Remove disks or | A floppy disk is in the drive and it does not contain | ||
other media. Press | system startup information. Remove the floppy disk and | ||
any key to restart” | press any key. |
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or a similar mes- | If a device is connected to the USB port, disconnect | ||
sage appears. | the device, or set [Legacy USB Support] to [Disabled] | ||
| in the [Advanced] menu of the Setup Utility. | ||
| ( | Reference Manual “Setup Utility”) | |
| If the problem persists after having tried the above | ||
| solutions, it may be a flash memory failure. Contact | ||
| Panasonic Technical Support ( | page 55). | |
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