Panasonic CF-74JCJBD1 M service manual Troubleshooting

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4.2. Troubleshooting

Please take note of the following two points with regard to troubleshooting:

1.Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc.

2.Explanation of each trouble, mainly symptom of trouble in operation.

Flow Chart

START

Pay attention to the following points when in pursuit of the cause of a troubleshooting.

1.Peripheral apparatus connected with the set should all be removed before operation check.

2.Make sure that cables, boards, etc. are not coming off, and recheck the contact condition.

Set cannot be supplied with current. Power lamp fails to light up.

Dark display on screen.

Screen fails to display.

Failure in starting

ACNG Adaptor/Battery

Output voltage

 

OK

 

 

 

Power lamp

 

NO

check

YES

 

Inverter board

 

NG

 

OK

 

 

 

LCD back

 

NO

light lighting

 

 

 

 

YES

NG

LCD unit

 

check

 

 

 

 

OK

 

 

 

BIOS operation

 

NO

check

 

 

 

 

YES

Result of

NG

 

POST

OK

 

 

 

 

 

 

 

Replace AC Adaptor/Battery

Check contact condition of power input terminal. Replace if defective.

Check Power SW. Replace if defective.

Replace inverter board.

Check inverter cable continuity. Replace if defective

Replace LCD back light.

Replace LCD unit.

Replace main board (Check fuse at power source).

Refer to POST

 

 

 

Replace main board.

error code table.

 

 

 

 

 

Not displayed properly on screen.

 

 

 

NG

 

 

 

 

 

 

 

Set-up utility

 

 

 

Heavy trouble e.g.,

 

Replace main board.

 

 

 

 

starting

 

 

 

 

 

 

 

‘Set cannot be turned

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OK

 

 

 

 

 

 

 

 

ON’, ‘Set fails to start’,

 

 

 

 

 

 

 

 

 

 

‘No display on

 

 

Return set-up utility setpoint to the state of ‘delivery from factory’.

 

screen’, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO

Check HDD cable connection and continuity.

 

 

 

 

 

HDD access

Replace if defective.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace HDD & Reinstall.

 

 

 

 

 

YES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace main board.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main board

NG

 

 

 

 

 

 

 

 

Replace main board

 

 

 

 

 

 

 

check

 

 

 

 

 

 

 

 

 

 

 

Some or all keys cannot be input.

OK

Make sure of contact of K/B connector in use. Replace keyboard or main board.

Each kind of trouble in operation.

DVD/CD CALL not practicable.

*Clean DVD-ROM drive with an applicator.

Starts but operates unstably.

TroubleNO symptoms on some

of DVD or CD

YES

Replace DVD drive.

Replace main board.

Reinstall HDD.

Replace main board.

STARTEND

Check if there are any flaws on DVD or CD media. Since flaws may appear on specific media, DVD or CD media can be defective.

4-2

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Contents Model No. CF-74JCJBDxM For U.K Laser Safety Information Safety Precautions Precautions Battery Pack Contents Specifications Main Specifications Wireless LAN Names and Functions of Parts Right side Block Diagram Page Troubleshooting Power-On Self Test Boot Check Stuck key 02D0 System cache error Cache disabled Self Diagnosis Test Operation of PC-Diagnostic Utility Selection of tested device To skip Bios password Wiring Connection Diagram Removing the HDD Battery PackPreparation HDD UnitRemoving the Dimm Memory Card Removing the Handle Assy Removing the Bottom CaseRemoving the Wireless Module and MDC Module PCB Removing the Display unit Preparation Removing the Touch PAD and PAD PCBRemoving the Finger PCB Reassembly Instructions Arranging the W-LAN L and R Cable Attaching the LCD Damper C and LCD Damper DArranging the LCD/TS Cable Attaching the ClothArranging the TP Power Cable and Attaching the TP/LCD Sheet Setting the Inverter and Arranging the Inverter CableLCD Unit Fixing of the LCD Front Cabinet Setting the LCD Front CabinetSetting the Display unit Setting the USB PCB Arranging the USB CableSetting the BT PCB Setting the SD PCB, Heat Sink FAN MotorApplying Grease on the Heat Sink Setting the DC-IN PCB and I/O PCB Arranging the DC-IN CableSetting the PC Card Ejector and Lithium Battery Arranging the Lithium BatteryArranging the FAN Cable Setting the Wireless Module and MDC Module Arranging the Modem CableSetting the Bottom Case Setting the Handle AssySetting the Speaker and the LED PCB Soldering the Speaker Cable and Setting the Speaker RubberSetting the Keyboard Center CoverSetting the Dimm Memory Card and Dimm Cover Setting the HDDLatch HDD Unit Battery Pack DVD-ROM Drive Unit Exploded View Screw tightening torque Screw tightening torque CF-74JCJBDxM Replacement Parts List Accessories NRPDFHR6204ZA MODELAN-2 DFHE0277ZA Gasket QTY EEFCX0D221REEFCX0D331R EEFCX0G151R EEFUD0J151EREEFSX0D331ER EEFCX0J101RCONNECTOR, USB ConnectorCONNECTOR, Dimm ThermistorPower Management Swtich Gigabit LAN SwitchIC, FET Switch IC, Audio Power AmplifierCommon Mode Filter Array DC Power Line InductorDC Power Line Beads DC/DC Controller for CPUTRANSISTOR, FET B1GBCFNN0042 TransistorFET ERJ2GEJ102X RESISTOR, 1/16W, 1KOERJ2RKF49R9X ERJ2RKF80R6XERJ2RKF2371X ERJ2RKF1002X RESISTOR, 1/16W, 10KOERJ2RKF4530X ERJ2GEJ511XERJ2RKF3241X ERJ2GEJ150XERJ2GEJ474X ERJ2RKF2002X RESISTOR, 1/16W, 20KOERJ2GEJ272X ERJ2RHD303X RESISTOR, 1/16W, 30KOERJ2GEJ221X ERJ2RKF3161XERJ2RKF2402X RESISTOR, 1/16W, 24KO ERJ2RKF1003XEVQPLDA15 Switch JackDEARA8AJ473M Resistor Array IC, Touchpanel ControllerERJ2GEJ822X ERJ2GEJ152XInductor B1GBCFNN0042 Transistor Bluetooth ModuleIncuctor Transistor ERJ2GEJ103X RESISTOR, 1/16W, 10KO